In House Marketing Representative

About the position

At HGV, as a Marketing Concierge, you will join a team of skilled professionals. In this role you will be responsible for calling assigned leads for the purpose of scheduling In-Tours/FL-Tours during the owners/guests stay. You will also work assigned shifts at Resort Check-In for the purpose of booking owners/guests to attend a presentation during their stay. This position requires you to meet/exceed performance metrics and complete Daily and Weekly Reports as required by the IH Manager. Additionally, you may be asked to perform other related duties in support of operations and other company initiatives as required and assigned.

Responsibilities

• Call assigned leads to schedule In-Tours/FL-Tours during owners/guests stay.
• Work assigned shifts at Resort Check-In to book owners/guests for presentations.
• Meet/exceed performance metrics.
• Complete Daily and Weekly Reports as required by the IH Manager.
• Perform other related duties in support of operations and company initiatives.

Requirements

• High school Diploma or equivalent.
• 6 months sales experience; preferred.
• 6 months customer service experience.
• Knowledge of timeshare industry, customer service, and quality fundamentals.
• Proficiency in MS Office, Outlook, Word, Excel, Internet Explorer, and company's intranet system.
• Strong interpersonal communication skills to deal effectively with all levels of the organization.

Benefits

• Unlimited earning potential with weekly pay.
• Work-life balance.
• Professional growth and career advancement.
• Customizable benefits package.