Inside Sales Rep

About the position

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. You will be dedicated to underground trench safety equipment rental and supply needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.

Responsibilities

• Process rental quotations, reservations and contracts
• Establish new rental and sales accounts by serving walk-in and call-in customers; generate leads for new business and communicate leads with Outside Sales Representatives
• Educate customers about proper equipment use
• Assist customers with the loading and unloading of equipment
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise
• Other duties assigned as needed
• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services
• Coordinate and track daily equipment pickups and returns
• Run all reports necessary to monitor equipment and facilitate smooth operations
• Coordinate with all inside and outside branch employees to deliver customer satisfaction
• Maintain accurate inventory records of branch assets

Requirements

• Bachelor's degree preferred or equivalent experience
• Knowledge of trench safety related products and applications are preferred
• Exceptional relationship-building and customer service skills
• Strong ability to multitask in a fast-paced environment
• Excellent teamwork, interpersonal and communication skills
• Keen attention to detail and diligent attention to safety
• Valid driver's license with acceptable driving record
• Associate's degree or equivalent combination of experience and education (Bachelor's degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture