About the position
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. The Product Delivery Lead (PDL) owns the end-to-end delivery lifecycle of software projects and product features, from initial discovery and scoping to execution, release and maintenance/support. This position ensures delivery excellence, cross-functional alignment, and continuous improvement. As the PDL, you will lead multidisciplinary teams through Agile (Kanban) delivery, manage project scope and resourcing, align stakeholders, and translate business requirements into actionable development tasks. You are a strategic thinker, a hands-on executor, and a strong communicator, with the ability to operate seamlessly between business, product, and engineering teams.
Responsibilities
- Own the product backlog, roadmap, and feature prioritization in collaboration with stakeholders and leadership.
- Translate business goals and user needs into clear product requirements and acceptance criteria.
- Conduct competitive and market analysis to inform product decisions.
- Define KPIs and success metrics to track product performance.
- Define, manage, and track delivery timelines, milestones, and resourcing across multiple initiatives.
- Create and maintain project plans, scope documents, and delivery frameworks.
- Facilitate Agile Kanban processes including daily stand-ups, retrospectives, and continuous delivery planning.
- Identify and proactively mitigate delivery risks and dependencies.
- Gather, analyze, and document business requirements, functional specs, and user stories.
- Collaborate with engineers and architects to validate feasibility and technical approaches.
- Support QA/UAT processes by defining test cases, validating deliverables, and ensuring quality standards.
- Serve as a bridge between business units, product stakeholders, and development teams.
Requirements
- 5+ years of experience in software product delivery, project management, or technical business analysis.
- Proven track record delivering successful software or digital products end-to-end.
- Deep understanding of Agile methodologies, particularly Kanban.
- Strong organizational and time management skills; ability to manage multiple priorities simultaneously.
- Experience working with cross-functional teams including design, engineering, QA, and business stakeholders.
- Proficient with tools such as Jira, Confluence, Trello, Monday.com, or similar.
Nice-to-haves
- Background in both technical environments and business strategy.
- Experience with cloud-based platforms (AWS, Azure, GCP) and modern software development stacks.
- Familiarity with CI/CD practices and DevOps culture.
- Product management certifications (CSPO, SAFe PO/PM) and project management credentials (PMP, PMI-ACP, CSM).
