About the position
Design is at our core at Shopmonkey. We put design and the customer first above all else. As a Lead Product Designer, you have a critical role in defining our relationship with our customers through the product. The ideal candidate is a strong design leader, understands product and design thinking and is responsible for helping define the requirements and the vision while designing from start to finish features to be shipped in our core product.
Responsibilities
- Partner with product management and support & success to fully understand our customers: their pains and joys; needs and desires
- Create and run user research studies and usability tests
- Visit shops and/or attend car shows
- Set the product vision with product management and leadership
- Support product management in documenting requirements
- Brainstorm, design and deliver — from start to finish — new features and enhancements
- Work with QA and support to make sure designs are documented and clear to allow for thorough testing
- Coordinate with all necessary cross functional teams — engineering, support, product management, marketing, sales — to see designs delivered and released
Requirements
- 7+ years of relevant work experience with SaaS and B2B companies
- Design experience with web and mobile apps
- Ability to scope complex projects into phases and communicate with engineers
- Experience with full product stack (wireframe to hi-fidelity interactive prototypes)
- Highly skilled in Figma, and aware of new tools to streamline the design process
- Ability to clearly communicate concepts and design through story, sketches, wireframes, high fidelity mockups, and prototypes
- Excellent written, verbal and presentation skills
- Desire to mentor and lead other designers in their craft
Benefits
- Fully Remote Work
- Up to $750.00 to set up your home office
- $20 phone/internet monthly reimbursements
- Virtual activities and in-person meet-ups
- Laptop and super rad swag provided
- Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
- 11 paid holidays
- Flexible time off - take the time off you need!
- Matching donations for approved charitable organizations
- Group volunteer efforts
