Lead Product Manager / Currency Transaction Regulatory Reporting (COO)

About the position

Wells Fargo is seeking a Lead Product Manager supporting the Currency Transaction Regulatory Reporting Product (CTR) team within the Chief Operating Office (COO). This role will be responsible, as an experienced Product Owner, for leading fulfillment and product support through multiple cross-functional teams using principles and practices of Lean and Agile to drive and deliver sustainable solutions for complex initiatives. This role will specifically be working with more technical aspects of product development and Enterprise Technical Change Inventory Initiatives and vendor upgrades, patching, and application support.

Responsibilities

• Collaborate and consult with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goals
• Define and refine user stories, ensuring acceptance criteria is clearly understood and met, and execute test strategies
• Implement change delivery solutions for the portfolio's technology process
• Manage Enterprise Technology Change Inventory (TCI) and Vulnerability items
• Oversee Vendor Management
• Lead complex initiatives including establishing marketing programs for new products or enhancements
• Communicate and monitor strategic goals, objectives and key results (OKRs), and performance indicators that make up the 6-quarter roadmap, composed of product epics and with a risk-and-compliance focus
• Lead projects, teams, or serve as a mentor to less experienced staff including providing training related to project lifecycle processes and product ownership duties
• Make decisions in complex and multi-faceted situations of regulatory impact
• Facilitate decision making and issue resolution, and support implementation of developed solution and plans
• Maintain strong relationships with internal partners on critical transformation related items to ensure successful completion of onboarding data including ensuring regulatory requirements are met
• Manage risk and control processes as well as support product portfolio to meet deliverables and drive initiatives
• Assist on special assignments for the department, Audit, regulators, and OCC, regarding any data within Currency Transaction Regulatory Reporting Product Team (CTR)
• Review and analyze complex major product lines and services
• Perform assessments through fact finding, and data, requiring creative approaches to solving complex issues including developing appropriate recommendations and solutions

Requirements

• 5+ years of product management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice-to-haves

• Experience with Currency Transition Reporting processes and procedures
• Proficient Wells Fargo applications, systems, and tools skills including Actimize (CTR application), Agile Registry, ATM, Cash Vault, Hogan, JIRA, and Teller View/SVT/Branch Banking skills
• Ability to be creative, innovative, and proactive in meeting enterprise needs
• Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects
• Ability to communicate powerfully and succinctly to senior and executive leaders including simplifying the complex while telling the story to gain support needed
• Ability to exercise independent judgment to identify and resolve problems
• Ability to interact with integrity and a high level of professionalism with all levels of employees including senior leadership
• Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
• Ability to meet or exceed stringent deadlines while effectively managing project implementations of projects to target timelines while prioritizing quality of work
• Ability to work effectively in a matrixed and team production environment, including leading multiple delivery teams, across all organizational levels including executive stakeholders, where flexibility, collaboration, and adaptability are important
• Ability to work independently, innovatively, and proactively, while exercising sound judgment
• Advanced analytical, critical thinking, and quantitative skills combined with a strategic business focus and a passion for the customer and employee experience including experience using hard data and metrics to make effective business decisions
• Advanced collaboration and influencing skills to achieve solutions that meet the needs of the organization; able to resolve issues, and overcome obstacles
• Advanced organizational skills with high attention to detail and accuracy
• Demonstrated experience consolidating large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that may pose material risk
• Demonstrated experience driving organizational change, developing innovative solutions including efficiently translating plans into execution, and delivering results
• Excellent verbal, written, and interpersonal communication skills with demonstrated experience engaging and influencing internal and external stakeholders
• Excellent verbal and written presentation skills including the ability to adapt to multiple audiences
• Financial services experience
• Demonstrated experience with audit, independent testing & validation, exam management and/or controls
• Demonstrated experience with regulatory remediation efforts including researching impacts to the enterprise resulting from changes in laws or regulations and developing a company response
• Process efficiency experience, including process assessment, and recommendations for improvement including large-scale process transformation initiatives
• Experience with Agile methodology of project delivery
• Demonstrated experience with project management including the ability to handle multiple projects concurrently while leading large complex enterprise-level initiatives and implementations
• Demonstrated experience with Agile practices and frameworks (e.g., Kanban, Scrum, etc.) including workflow and collaboration tools such as Confluence and JIRA
• Demonstrated experience with Wells Fargo Change Management processes and procedures
• Experience in Artificial Intelligence, Chatbot, Distributed Computing, Virtual Assistant, and other AI tools and use cases
• Knowledge and understanding of business requirements gathering and translation to technical requirements
• Knowledge and understanding of technology testing including non-functional requirements, technical debit, and vulnerabilities
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Teams) skills