Lead Technical Architect

Salesforce • Washington, DC

1d

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 04/30/2026. Your Impact The most effective Technical Architects focus on these areas of impact: Work with customers to address and solve a wide variety of technical challenges, meshing the agile capabilities of the Salesforce Platform and portfolio solutions with the technologies the customer already has in place. Develop relationships with customer IT/technical stakeholders, and help them to understand how the Salesforce platform fits into their overall technology strategy. Act as a trusted advisor, and guide customers towards solutions that have the greatest likelihood of long-term success. Hone your own knowledge of the Salesforce product suite through hands-on training and exploration in the areas of customization, integration, and delivery, and support our account-aligned solution engineers when this deeper level of expertise is needed to solve customer challenges. Evangelize the value proposition, benefits, and advantages, of the Salesforce Platform including Data Cloud, Agentforce, AI. High level familiarity with Tableau, Mulesoft, Slack and more is a bonus. Educate customers and peers on the ways to solution using the salesforce product suite. Strong understanding of AI and Data architecture principles and the competitive landscape. Understand and advise on the broad ecosystem of ISV and partner solutions that cooperate and integrate with Salesforce. Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience. Keep current with both partner and competitive technologies in order to put proposed solutions into the context of the broader technology landscape. Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs. Share your knowledge, best practices, and lessons learned with the broader solution engineering teams to multiply the impact of your work. Continue to develop yourself as a technologist and as a presales professional in a supportive, collaborative team environment.

Requirements

• Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience.
• Exceptional executive presence and proven ability to articulate complex topics effectively to both C-suite leaders and technical practitioners.
• Deep knowledge of enterprise software applications and their delivery, including several of the following:
• Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
• Database and data management fundamentals
• Web and mobile application development and architecture
• Application lifecycle management
• Integration principles and tools
• Enterprise data management tools and methods
• Process orchestration
• Principles of network, application, and information security
• Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
• Deeply research, evaluate, and experiment with emerging AI and Data technologies, distilling practical, hands-on knowledge and patterns to enable internal teams and guide customer solutions.
• Strong oral, written, presentation, and interpersonal communication and relationship skills.
• Strategic thinker, thought leadership and comfort communicating with executive audiences.
• Excellent time management skills and the ability to support multiple, concurrent projects.
• Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
• Willing and able to travel domestically.
• Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus.

Nice To Haves

• Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds.
• Experience in roles that required working hands-on to build, implement, administer, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).
• Understanding of risk mitigation, compliance and security.
• Experience with design thinking, persona-based discovery or other innovation techniques.
• Industry experience in Manufacturing, Retail & Consumer Goods, and Energy vertical is a plus.
• Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges

Responsibilities

• Work with customers to address and solve a wide variety of technical challenges, meshing the agile capabilities of the Salesforce Platform and portfolio solutions with the technologies the customer already has in place.
• Develop relationships with customer IT/technical stakeholders, and help them to understand how the Salesforce platform fits into their overall technology strategy.
• Act as a trusted advisor, and guide customers towards solutions that have the greatest likelihood of long-term success.
• Hone your own knowledge of the Salesforce product suite through hands-on training and exploration in the areas of customization, integration, and delivery, and support our account-aligned solution engineers when this deeper level of expertise is needed to solve customer challenges.
• Evangelize the value proposition, benefits, and advantages, of the Salesforce Platform including Data Cloud, Agentforce, AI. High level familiarity with Tableau, Mulesoft, Slack and more is a bonus. Educate customers and peers on the ways to solution using the salesforce product suite.
• Strong understanding of AI and Data architecture principles and the competitive landscape.
• Understand and advise on the broad ecosystem of ISV and partner solutions that cooperate and integrate with Salesforce.
• Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience.
• Keep current with both partner and competitive technologies in order to put proposed solutions into the context of the broader technology landscape.
• Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs.
• Share your knowledge, best practices, and lessons learned with the broader solution engineering teams to multiply the impact of your work.
• Continue to develop yourself as a technologist and as a presales professional in a supportive, collaborative team environment.

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level