About the position
Johnson and Johnson is recruiting for a Manager, Patient Experience Marketing - Neuroscience to be located in Titusville, NJ. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Responsibilities
- Mine existing data and develop learning plans to inform the operations and communication approaches for our programs.
- Develop compliant metrics to measure program impact and inform optimization.
- Demonstrate a deep understanding of customer needs and competitive dynamics.
- Partner across a cross-functional team to ensure pull-through of customer experience strategies and identify opportunities to support brand strategies.
- Enhance messaging and build an omnichannel communications plan to drive awareness and engagement with J&J Neuroscience patient support programs.
- Develop and socialize business cases to assess the viability of programs.
- Understand the evolving regulatory compliance and legal environment with respect to patient support programs.
- Partner with vendors and internal stakeholders to ensure smooth and compliant program operations.
Requirements
- A minimum of a B.A./B.S. is required.
- MBA is preferred.
- A minimum of 6-8 years total healthcare business experience (e.g. pharmaceuticals, medical devices, payer) is required.
- A minimum of 2 years of marketing or similar experience is preferred.
- Healthcare experience is preferred.
- Excellent communication skills (written and oral) and experience presenting to senior management is required.
- Strong cross-functional leadership, collaboration and negotiation skills is required.
- High level planning or business planning experience is preferred.
- Experience with product launch and/or in line marketing experience is preferred.
- Must be able to work in a team environment and be customer/market oriented.
Benefits
- Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- 401(k) and pension plans.
- Vacation - 120 hours per calendar year.
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington - 56 hours per calendar year.
- Holiday pay, including Floating Holidays - 13 days per calendar year.
- Work, Personal and Family Time - up to 40 hours per calendar year.
- Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child.
- Condolence Leave - 30 days for an immediate family member; 5 days for an extended family member.
- Caregiver Leave - 10 days.
- Volunteer Leave - 4 days.
- Military Spouse Time-Off - 80 hours.
