Manager - Software

About the position

This position is for an experienced leader who is responsible for overseeing the performance of a team of platform engineers while driving technical strategy across our software stack, with particular focus on mobile-hybrid and frontend frameworks. The role involves managing high-performing teams, ensuring the delivery of sound features, and contributing to a culture of success within the organization. The ideal candidate will balance perfectionism with pragmatism while guiding the teams in a fast-paced environment.

Responsibilities

• Leads a small team and is accountable for decision-making of daily activities, ensuring team execution and removing blockers.
• Experience handling difficult conversations, managing through disagreements, and communicating effectively with the team.
• Can articulate technical concepts in a clear, concise manner, that is easily understandable by technical and nontechnical stakeholders.
• Experience leading a team through unfamiliar situations. Serves as change champion for new initiatives.
• Learns quickly when faced with new problems in own area of work; understands and synthesizes more complex, broader problems.
• Sometimes proactively experiments to find solutions; tolerates uncertainty.
• Views own and other successes and mistakes as learning opportunities.
• Aligns skill sets appropriately to the problem to enable better problem-solving.
• Helps define problems in collaboration with other stakeholders before moving into solution-generation. Identifies possible pitfalls in various solutions.
• Experience working with a small team setting goals, managing workers and workload, and providing supervision.
• Mentors team members by providing feedback and seeks to remove blockers and often takes the lead on projects and initiatives.
• Managing sprint planning and execution, including breaking down complex technical requirements, estimating effort, and balancing new feature development with technical debt.
• Collaborate with product managers and stakeholders to define technical requirements and timelines, translating business needs into technical specifications.
• Lead and optimize the software development pipeline by identifying performance bottlenecks, implementing robust code review processes, establishing comprehensive testing strategies, enhancing system observability, and ensuring production readiness of all deployments.
• Conduct regular 1:1 meeting with team members to provide mentorship, career development guidance, and actionable performance feedback.
• Build and maintain a high-performing, inclusive team culture that promotes collaboration, innovation, and professional growth.
• Oversee maintenance of a sustainable engineering platform while also shipping features at a regular pace.
• Ensure production applications are stable and operating as expected.

Requirements

• 6-8 years of engineering experience.
• This is a first level people manager role requiring the ability to learn to develop and mentor a team.
• Up to three years' experience of progressive responsibility as an engineer on development teams directly responsible for building and delivering software intensive systems.
• Exposure to technology and management principles involved in planning, organizational change management, resource allocation, human resource modeling, leadership techniques, and coordination of people.
• Bachelor's degree in computer science or related field, or equivalent practical experience.
• Excellent communications.

Nice-to-haves

• AWS Associate Architect Certification.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan (10% share discount).
• Tuition reimbursement.
• Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date).
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• Paid holidays (7 days per year, based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).