Market Operations Specialist 2

About the position

In this role, the Market Operations Specialist is responsible for enabling the best consumer experience by offering the right supply chain and fulfillment services where it matters, and by getting the right product, to the right place, at the right time - in a profitable way. We are continually innovating to meet evolving consumer needs in a digitally connected marketplace. The Market Operations Specialist will report to the Marketplace Operations Manager, while cross functionally working with Internal Partners unit (Planning, Merchandising, Finance) and Seasonal Execution teams. As a team, we will provide support to one of North America's key strategic Marketplace Partners!

Responsibilities

• Working with the MPO team monitoring critical performance metrics to improve service and drive business decisions
• Ensures quality, timely, and relevant information is in place to drive clarity and visibility within the supply chain for both internal and external partners
• Deliver customer service excellence through quick response times via email/phone are a foundational principle to success in this role
• Drive continuous process improvement, support operational partner projects and influence business decisions, while supporting our monthly shipment goal setting process

Requirements

• Bachelor's degree with 2-3 years of relevant work experience, preferred
• Clear communication and attention to detail
• Works independently and is comfortable with ambiguity
• Strong time-management skills and critical thinking
• Experience with SAP and MS Office Suite
• Goal and results-oriented

Nice-to-haves

• Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred