About the position
You will be the market research lead that translates insights into actionable marketing plans and executions, drive business results, and orient the team towards strategic thinking to drive brand outcomes. This is critical as we hope to reach millions of users and businesses worldwide. This role is based in San Francisco, CA, utilizing a hybrid work model (3 days per week in-office). Relocation assistance is available for new hires.
Responsibilities
- Being an integral part of Marketing and being a strategic partner to brand, product marketing, creative, product and beyond
- Designing, executing, and delivering high-impact research, both quantitative and qualitative
- Working on a diverse portfolio of business challenges - how do we reach the next billion people, how should our brand evolve, how do we grow internationally, how do we position our suite of products, and how do we ship joy to our customers
- Translating business questions into research plans
- Translating data into clear, compelling narrative
Requirements
- 10+ years experience in data analysis, mix-method user or market research
- Experience with independently executing full-cycle research from research design to reporting
- Experience with extensive background in quantitative and qualitative research, including hands-on experience in survey/discussion guide development and data analysis (weighting, data cleaning, regression, etc.)
- Experience directing agencies/vendors to deliver results
- Experience using data from various sources to influence executives and stakeholders
- Experience with product or GTM strategy research (positioning, messaging development, etc.), brand research, campaign development, and tracking
- Experience with SPSS or R and survey programming tools
- Experience conducting global research studies
Nice-to-haves
- Experience with behavioral data
