Compass Group USAposted 25 days ago
Full-time • Entry Level
Knoxville, TN
Food Services and Drinking Places

About the position

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Responsibilities

  • Collaborate with account teams to gather data, design visually appealing presentations, and highlight key achievements, challenges, and strategic goals within the vehicles outlined in each account-based client communication plan.
  • Own communications compliance program and tracking for Division in support of Client Success team.
  • Partner with leadership to build meaningful relationships with local school boards, stakeholders, and community groups, ensuring alignment with organizational goals.
  • Responsible for regional coordination and execution of national SSC community engagement programming in partnership with operational leadership.
  • Help develop and implement programs to celebrate employee milestones, enhance workplace culture, and showcase employee contributions across accounts.
  • Capture and share compelling success stories, videos, photos, and testimonials from account initiatives, clients, employees, and community stakeholders.
  • Responsible for building out and upkeep of account overview cut sheet, case study, proof point, and photo library for Division.
  • Conduct research to identify and share relevant industry/regional FM trends, innovations, and benchmarks, which will inform marketing strategies and operational improvements.
  • Create customized marketing content, including recruitment flyers, Welcome Packets, event materials, and presentations tailored to client and operation needs.
  • Coordinate and promote on-site events, such as site visits (sales), board meetings, community events, and recognition ceremonies.

Requirements

  • Bachelor's degree in Marketing, Communications, or a related field (preferred).
  • 3+ years of experience in marketing, communications, or community engagement, preferably in a corporate or facilities management setting.
  • Exceptional communication and presentation skills, with the ability to engage diverse audiences.
  • Strong project management skills, with experience managing multiple initiatives simultaneously.
  • Knowledge of branding, digital marketing, and event coordination.
  • Proficiency in data analysis and reporting metrics.
  • Creative problem-solving skills with a service-oriented approach.
  • Remote; 60% -70% travel.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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