Marketing Coordinator-NonEx

About the position

The Marketing Coordinator is responsible for supporting the Casino Marketing efforts as directed by the Marketing Manager. Responsibilities include event execution, creative creation, proofing, guest relations efforts as well as a variety of associated administrative, fiscal, personnel support, and planning activities including processing all business paperwork and office administrative activities for the Marketing, Promotions, Player Development, and Entertainment areas of the Marketing Department. The Marketing Coordinator is responsible to ensure the employee is compliant with Internal Control Policy and Procedures, New York State Gaming Commission rules and regulations including Responsible Gaming requisites.

Responsibilities

• Maintains the integrity of the brand promise and the Responsible Gaming message throughout all creative elements by ensuring that the logos and images are correct, as well as the appropriate gaming disclaimers
• Oversees all incoming job requests to ensure that projects are completed correctly in a timely manner and within budget
• Coordinates the internal production flow for the Marketing department by gathering copy, creative direction, and necessary approvals
• Assists in the promotional activities and work closely with support teams to ensure the correct information is being shared with the public and Team Members for events and promotions
• Required to work effectively with outside vendors, internal, and external clients when needed
• Required to work with the Marketing Manager to make sure that the signage created is on-brand
• Required to coordinate property events to include planning and execution of decor and food and beverage for casino events
• Assists in the facilitation of all filming and photography for the property, press, and media exposure, obtaining all appropriate signed contracts, certificates of insurance and release forms
• Ensures all projects are completed in a timely fashion for it to be disseminated to the public
• Participates in the review and approval process of all Marketing material by proofreading for content (i.e., spelling and grammar) and correct images
• Maintains a good communication with co-workers and maintain a positive and professional work environment
• Utilizes effective communication tools to ensure that consistent, accurate and timely information is provided through Marketing and other departments
• Works with Unifocus software (i.e., guest relations efforts, guest questions)
• Performs other duties as may be assigned by department and/or company management

Requirements

• Bachelor’s degree from a four-year college or university preferred, High School Diploma or equivalent required
• Experience in gaming operations and thorough knowledge of all casino advertising and marketing preferred
• Excellent communication skills both written and oral
• Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, business periodicals, instructions, and correspondence/memos
• Working knowledge of Excel and Word required
• Attention to detail and accuracy
• Previous customer service experience preferred