About the position
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.
Responsibilities
- Shipping, auditing, and restocking marketing material products.
- Processing incoming and returned orders for products within the business day.
- Scheduling show, cadaver and demo sets to ensure lab/tradeshow coverage.
- Ensuring show, cadaver, and demo sets are returned promptly after event.
- Tracking shipped orders and resolving late shipments.
- Notifying accounting to bill for lost/damaged equipment.
- Auditing inventory and replenishing missing equipment from marketing material equipment.
- Determining appropriate pricing, terms and shipping method for products.
- Resolving issues with customers concerning order status, credit and shipping problems.
- Working closely with event teams regarding shipping for large tradeshows.
- Fulfilling literature and other requests for information.
- Initiating, maintaining, and compiling records associated with ordering, receiving, storing, issuing, and shipping materials.
- Comparing nomenclature, stock numbers, and other listed information on packing slips.
- Compiling information on receipt of disbursement of marketing material equipment.
- Reconciling shipping and pack list discrepancies in a timely manner.
- Preparing all necessary shipping documentation and ensuring that shipments are tracked.
- Packaging materials and equipment ensuring that shipping documentation is accurate.
- Determining most efficient and economical routing and mode of transportation.
- Initiating investigations into causes of misdirected shipments, damage or shortages.
- Performing duties in compliance with applicable FDA and state regulations.
- Assisting in the development of processes and procedures for inventory, receiving, shipping, and administrative responsibilities.
- Maintaining physical condition of warehouse by planning and implementing new design layouts.
- Supporting cross functionally including Lab Manager, Medical Education Admin/Coordinators, Commercial, Events, Marketing, and Sales team members.
Requirements
- High school diploma/GED plus 2-year related distribution or inventory control experience.
- Familiar with medical device industry, specifically foot and ankle is ideal.
- Proficient in Microsoft Office.
- Organized and attention to detail.
- Ability to establish and maintain relationships with outside vendors and team members.
- Maintain a high level of professionalism with phone, email and in person interactions.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.
Benefits
- Development opportunities
- Robust employee resource groups (ERGs)
- Flexible working environment
- Location specific competitive total rewards
- Wellness incentives
- Culture of recognition and performance awards
