About the position
Document Crunch is seeking a Marketing Operations Manager to join our amazing, tight-knit team. In this role, you'll be responsible for architecting, implementing, and optimizing our marketing technology stack to drive efficiency, automation, and alignment between marketing and sales. This position blends technical expertise, process optimization, and strategic thinking to support our Go-To-Market efforts and fuel long-term business growth in our B2B SaaS environment. What makes Document Crunch a great place to work? We’re cutting-edge innovators. We’re changing an industry. We’re making a real difference. Document Crunch builds AI-powered software tools for the built world. As the construction industry’s only document compliance platform, we simplify complex construction contracts and project documents, identifying critical risk provisions and providing teams with real-time guidance to make great decisions and comply with contractual obligations throughout the project lifecycle. We empower the industry, make it more efficient, reduce risks, and protect profits. Our company is people-focused and values-driven. We know that to achieve great things, you need a great team, and our “CRUNCHERS” go above and beyond in everything they do. In addition, everyone on our team stays true to our core values, a must if you’d like to become a Cruncher.
Responsibilities
- Manage and optimize our marketing technology stack, including HubSpot, Salesforce, LeanData, and other integrated platforms
- Lead technical implementation of system integrations between marketing automation, CRM, and other tools (HubSpot, Salesforce, Apollo, Calendly, etc.)
- Execute API integrations and troubleshoot technical issues across platforms
- Evaluate and implement new marketing technology solutions to support scalability
- Design and implement automated lead workflows, email sequences, and campaign triggers
- Build and maintain lead scoring models and segmentation strategies
- Conduct regular system audits, resolve sync errors, and optimize workflow performance
- Manage lead routing and attribution processes through LeanData and other routing tools
- Maintain data quality and integrity across marketing and sales platforms
- Build and maintain dashboards in HubSpot, Salesforce, and BI tools (Tableau/Metabase)
- Implement tracking and attribution for marketing campaigns across the funnel
- Support data governance policies and ensure clean data flow between systems
- Collaborate with sales and revenue operations teams on process optimization
- Provide technical support and training to marketing team members
- Support marketing campaign execution through technical implementation and troubleshooting
Requirements
- Bachelor's degree in Marketing, Business, Computer Science, or related field (or equivalent experience)
- 6+ years of marketing operations experience within high-growth B2B SaaS companies
- Proven track record of implementing automation solutions that drive efficiency in enterprise sales cycles
- Deep expertise with Hubspot for marketing automation and strong knowledge of Salesforce and LeanData for enterprise lead routing and attribution, along with Tableau or Metabase
- Experience with API integrations and data mapping between marketing and sales platforms
- Strong understanding of database architecture, data cleansing, and segmentation techniques
- Deep understanding of the enterprise B2B sales process and how marketing operations can support it
- Experience aligning marketing automation with enterprise sales motions and account-based strategies
- Knowledge of SQL and experience with business intelligence tools (preferred)
- Experience with product-led growth (preferred)
Benefits
- Competitive salary and benefits package
- Participation in the employee stock option program
- Close to the ground floor of an incredibly high-growth business
- Substantial internal growth opportunities and emphasis on personal & professional development
- World class medical, dental, and vision benefits
- Flexible Time Off Policy
- Ability to participate in our 401k
- Company paid Short Term Disability, Long Term Disability and Life Insurance
- Paid Parental Leave
- Monthly technical allowance
