About the position
At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Responsibilities
- Responsible for the placement and upkeep of internal advertising displays.
- Assists in writing rules and regulations for promotions and events.
- Submits to Manager and/or Mississippi Gaming Commission for approvals according to established guidelines.
- Assists in execution of promotions and events on property or off-site.
- Responsible for inputting offers within applicable systems for promotional drawings and giveaways according to established guidelines.
- Assists with audio visual (AV) duties as needed.
- Responsible for serving as a liaison between the property and the guest for gaming tournaments.
- Processes purchase orders and check requests for the Marketing Department.
- Assists with creation of social media and video content as assigned.
- Coordinates and tracks groups responding to special and VIP party events.
- Assists with photo and video content for timely posting on organic social media sites.
- Attends property events and activities as assigned.
- Maintains and updates website content in collaboration with Corporate Marketing.
- Provides internal support related to each special event, promotion, or entertainment.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service.
- Responsible for ensuring compliance with all regulatory compliance within area of responsibility.
- Maintains strict confidentiality in all departmental and company matters.
Requirements
- Associate degree (A.A.) in Marketing, Advertising, Communications, or related area.
- Six months to one-year years in advertising or client services; or equivalent combination of education and experience.
- Previous experience in hospitality industry and resort setting preferred.
- Must have technical proficiency and knowledge in Microsoft Applications (Word, Excel, PowerPoint, and Outlook).
- Must have demonstrated ability to drive toward results.
- Strong client interface and presentation skills preferred.
- Must be able to work all shifts including holidays, nights, and weekends, as business needs dictate.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to add, subtract, multiply, and divide in all units of measure.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Must be able to obtain a Gaming Permit.
- Must successfully complete ServSafe Alcohol training certification course.
Nice-to-haves
- Previous experience in hospitality industry and resort setting preferred.
- Strong client interface and presentation skills preferred.
Benefits
- Day-one medical coverage
- 401(k) matching
- Annual performance bonus
- Wellness programs designed to support financial, physical, and mental well-being
- Paid time off that increases with the length of employment
