Thomson Reutersposted 6 days ago
$99,400 - $184,600/Yr
Full-time • Senior
Hybrid • Ann Arbor, MI
Publishing Industries

About the position

We are seeking an experienced Senior Project Manager to lead strategic marketing technology initiatives and drive cross-functional collaboration within our Demand Generation - Analytics, Insights, and AI Development organization. This role requires a dynamic leader with deep B2B SaaS marketing expertise who can manage complex projects using Agile methodologies, optimize customer journeys, and ensure seamless coordination across multiple business functions.

Responsibilities

  • Lead end-to-end projects and implementations of Marketing Technology (Martech) solutions across the customer lifecycle using Agile methodologies
  • Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives for marketing projects
  • Manage internal marketing AI Product dev chronogram and prioritize marketing initiatives based on business value and impact
  • Drive and coordinate multi-disciplinary teams and groups to achieve project objectives in B2B SaaS marketing environments
  • Implement Scrum or Kanban frameworks to optimize marketing project delivery and team productivity
  • Maintain discipline and provide comprehensive status reporting for all projects within the Demand Gen - Analytics, Insights, and AI Development organization
  • Lead implementation of new marketing projects, coordinating with project managers and stakeholders
  • Design in partnership with MKT Strategy, Product Marketing, Content, Digital, Analytics and CoE to test and optimize customer journey mapping initiatives across awareness, consideration, trial, adoption, and expansion phases
  • Apply Agile principles to iteratively improve customer touchpoints and marketing campaigns
  • Implement customer pilots of lifecycle marketing programs to drive acquisition, retention, and expansion
  • Collaborate on account-based marketing (ABM) strategies and multi-touch attribution models
  • Use sprint-based approaches to test and optimize marketing campaigns and customer experiences
  • Collaborate with business partner functions including Digital, Marketing Operations, Segments, and Commercial Excellence to ensure seamless coordination
  • Work closely with Centers of Excellence (CoEs) to identify opportunities for modeling and standardization across marketing functions
  • Partner with VPs, Directors, and stakeholders across various business segments to align marketing strategies with overall company goals
  • Coordinate with Sales, Customer Success, and Product teams to ensure alignment across the customer journey
  • Facilitate cross-functional Agile ceremonies and ensure alignment between marketing and product development cycles
  • Drive change management initiatives to ensure successful adoption of new marketing processes and technologies
  • Foster a culture of innovation and continuous improvement within the marketing team
  • Promote Agile mindset and practices across marketing teams, encouraging experimentation and rapid iteration
  • Lead marketing automation and lead nurturing program implementations
  • Identify and implement opportunities for process optimization and efficiency gains
  • Champion test-and-learn approaches to marketing initiatives
  • Utilize data and analytics to make informed, data-driven decisions and optimize marketing performance
  • Leverage AI technologies to improve operational efficiency and project velocity
  • Implement measurement frameworks to track project success
  • Use iterative testing and optimization cycles to improve marketing performance in partnership with Marketing Strategy and Opps
  • Lead regular meetings and discussions to share best practices, solutions, and tactical insights
  • Foster strong relationships and partnerships with key stakeholders to ensure successful marketing campaigns
  • Facilitate communication between technical and business teams to ensure alignment
  • Conduct regular stakeholder reviews and gather feedback for continuous improvement

Requirements

  • Bachelor's degree in Marketing, Business Administration, Project Management, or related field
  • 7+ years of project management experience, with at least 4 years in B2B SaaS marketing or marketing technology
  • 3+ years of experience in B2B SaaS companies with understanding of subscription business models
  • 2+ years of experience implementing Agile methodologies in marketing or cross-functional environments
  • PMP, Agile, or equivalent project management certification preferred
  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification strongly preferred
  • Proven experience facilitating Agile ceremonies and managing Agile teams
  • Experience with Agile project management tools (Jira, Azure DevOps, Monday.com, Asana)
  • Understanding of Agile frameworks: Scrum, Kanban, SAFe (Scaled Agile Framework)
  • Experience with sprint planning, backlog management, and velocity tracking
  • Deep understanding of B2B SaaS marketing funnels, customer acquisition strategies, and retention tactics
  • Experience with customer journey mapping, persona development, and buyer behavior analysis
  • Knowledge of SaaS metrics including MRR, ARR, churn rates, expansion revenue, and cohort analysis
  • Understanding key Martech vendors like 6Sense, Bombora, Eloqua, On24, D&B, ZoomInfo, or similar
  • Strong experience with Marketing Technology (Martech) platforms and implementations (6Sense, Bombora, Eloqua, On24, D&B, ZoomInfo and etc)
  • Proficiency with B2B SaaS marketing tools: CRM systems, marketing automation platforms, customer data platforms (CDP)
  • Experience with analytics tools: Google Analytics, Tableau, or similar
  • Understanding of marketing analytics, data management, and AI applications
  • Experience with change management methodologies
  • Proficiency with Agile project management and collaboration tools
  • Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects
  • Excellent communication and presentation skills with ability to present to C-level executives
  • Strong analytical and problem-solving capabilities
  • Experience in stakeholder management at VP and Director levels
  • Understanding of sales and marketing alignment (SMarketing) best practices
  • Ability to coach teams on Agile principles and practices
  • Ability to work in a fast-paced, dynamic environment
  • Adaptability and comfort with ambiguity and rapid change

Nice-to-haves

  • Master's degree in Marketing, Business, or related field
  • Experience in high-growth B2B SaaS companies
  • Advanced Agile certifications (Certified Scrum Professional, SAFe Program Consultant, etc.)
  • Certification in marketing automation platforms (HubSpot, Marketo, etc.)
  • Experience with customer success and expansion marketing strategies
  • Knowledge of AI and machine learning applications in marketing
  • Previous experience with Centers of Excellence (CoE) frameworks
  • Background in digital transformation initiatives
  • Understanding of compliance requirements (GDPR, CCPA) in marketing operations
  • Experience with Design Thinking and Lean Startup methodologies

Benefits

  • Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office depending on the role)
  • Flexibility & Work-Life Balance: Supportive workplace policies designed to help manage personal and professional responsibilities
  • Career Development and Growth: Culture of continuous learning and skill development
  • Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, retirement savings, tuition reimbursement, and more
  • Culture: Award-winning reputation for inclusion and belonging, flexibility, work-life balance
  • Social Impact: Opportunities for community involvement and pro-bono consulting projects
  • Making a Real-World Impact: Helping customers pursue justice, truth, and transparency
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