About the position
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Responsibilities
- Provides operational office support in delivery of patient care in a physician office environment.
- Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.
- Provides back up to all front office positions; check in, check out, and medical records.
- Provides data and assistance to Practice Manager / Office Coordinator as required.
- Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible.
- Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages.
- Maintains correspondence, including: progress notes and new patient packets.
- Updates referring physician database when necessary.
Requirements
- HS Diploma or equivalent combination of education and experience.
Benefits
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
- Rollover PDO with service year increases in accrua
- Comprehensive benefits package; including tuition reimbursement and matching 403b plan
- Patient facing positions receiving company paid initial sets of scrubs
- Company Discount programs
- Reimbursement for clinical position certifications
