Move-In Coordinator (Marketing and Sales Team)

About the position

The Move-In Coordinator works in accordance with the established policies and procedures of the community and/or specific instruction from the Director of Marketing and Sales. The Move-In Coordinator performs all the necessary functions of ensuring a successful move-in of all future residents.

Responsibilities

• Assists and guides future residents in available selections (kitchens, flooring, colors, upgrades).
• Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/physical plant changes.
• Prepares closing documentation and internal communication timely and accurately.
• Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in.
• Develops and updates as needed the community move-in guide.
• Staffs the office to meet business needs which may include evenings, weekends and holidays.
• Serves as a backup for inquiry calls, walk-in tours and scheduled appointments.
• Participates in marketing events as directed by the Director of Sales & Marketing.
• Updates as needed the community move-in resource guide.
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.

Requirements

• Bachelor's degree (emphasis in sales/marketing preferred).
• Two years' experience in marketing/sales.
• One year experience in senior housing or healthcare-related field preferred.
• One year experience in hospitality preferred.
• Excellent oral, written, and interpersonal skills.
• Must present a professional manner and have exemplary customer service skills.

Benefits

• Medical, Dental, and Vision Insurance
• PTO (up to 16 days + 1 floating holiday)
• 401K + 401K match
• Scholarship (employees working 12+ hrs weekly plus school aged dependents)
• Tuition Reimbursement
• Employee Assistance Program
• $4 Daily Lunch Specials
• Daily Pay Options
• Comprehensive orientation with ongoing support and professional development
• Awesome work environments and teams!