Operations Supervisor / CA1 SFC (Mon-Fri 10:00am-6:30pm)

About the position

The Operations Supervisor oversees the daily activities of an operational unit. Maintains workflow, staffing, and scheduling to achieve targeted operational and financial results. Being an operations supervisor ensures compliance with operational policies and procedures and resolves routine operational issues. Schedule and manage workers in operations or plant to ensure efficiency. He or she determines the labor hours needed and the quantity of certain items to be received, stocked, picked, inventoried, cleaned, and/or shipped.

Responsibilities

• Ensures that all processes run smoothly and that workers are always kept safe.
• Provide managers, peers, and subordinates with information about quality, safety, delivery, cost, and morale.
• Coaches and develops employees in daily operations.
• Responsible for the training, coaching, and feedback of hourly associates, and performs regular evaluations of associates through factual data and subjective observations.
• Will oversee anywhere from 1 to 25 hourly associates.
• Work with strict demands and budgets, so that they can set production schedules.
• Monitor activity and make sure that daily quotas are met by keeping workers on task and informed of procedural changes.
• Designs detailed product quality checklists and monitor items as they are constructed.
• Monitor metrics and Key Performance Indicator's (KPI's) to assess productivity and cost management.
• Moves Inventory by scheduling materials to be moved to and from warehouse, coordinating inventory transfers with related departments.
• Maintains inventory and supplies by receiving, storing, and delivering items; securing warehouse; supervising staff.
• Maintains inventory by conducting monthly physical counts, reconciling variances, inputting data.
• Help with implementation of and continued adherence to Lean manufacturing and 5S initiatives.
• Assess and analyze current practices and drive improvements.
• Partners and Coordinates with management, peers, and subordinates and other internal departments to resolve issues and concerns.
• Lead by example of positive reinforcement and make RK Logistics a World Class company.
• Maintains good partnerships with customers by responding to their needs and requirements.
• Communicates with upper management when issues arise.
• Other duties and responsibilities as assigned.

Requirements

• Experience with process improvement methodologies to improve efficiency and effectiveness.
• Understanding of RF scanners and standardized processes.
• Knowledge of picking, receiving, and shipping processes, hands on experience preferred.
• Excellent verbal, interpersonal and written communication skills.
• Excellent time management skills.
• A strong sense of urgency and drive to succeed.
• Integrity.
• Demonstrates ability to interact well with others and follow instructions.
• Flexibility and ability to adjust to sudden changes in operational goals.
• Ability to read and write, comprehend basic checklists, forms, or other documents.
• Ability to follow oral and written directions.
• Must be able to stand, walk, use hands to handle objects, or reach with hands and arms, climb ladders, kneel, crouch.
• Must be able to lift and move items up to 50 lbs. unassisted while using safe lifting techniques.

Nice-to-haves

• Knowledge of ERP/MRP/WMS, especially: SAP, Citrix, Oracle, Cargowise.
• Microsoft Office Excel Spreadsheets.
• Familiarity with Agile, Arena, and other PLM systems.
• Proficiency in MS Office Suite.
• Associate degree or equivalent in business administration or industrial management/engineering.
• Basic math & writing skills.
• Advanced computer skills such as, MRP a plus.
• 3-5 yrs. of experience in the logistics field or any other related industry.
• Minimum of 2 years of supervisory experience.
• Knowledge of handheld RF equipment a plus.
• Forklift certification a plus: sit-down & stand-up.