Overnight Stocker - 104

About the position

The Overnight Stocker position is designed to assist customers in their shopping experience by properly stocking shelves and displays in the most efficient, friendly, and courteous manner possible. This role is essential for maintaining the store's inventory and ensuring that products are readily available for customers.

Responsibilities

• Know and implement the Cosentino's Customer Service Standards.
• Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.
• Keep back room and cooler/freezer areas neat and ready for new deliveries.
• Quickly and neatly stock grocery shelves by matching item UPCs codes to shelf tags and using the 'face front' display method.
• Support the inventory process by accurately counting and recording merchandise.
• Monitor products for any damaged, un-saleable, or returnable products that should be removed and follow proper procedures for damage claims.
• Able to operate, clean and maintain all equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Monitor all expiration dates and ensure that ad items are properly rotated.
• Actively work to keep your work area and your department clean and safe for customers and coworkers.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.

Requirements

• Completion of ongoing training and development as listed on the Cosentino's Learning Plan.
• A high school diploma or equivalent is preferred.

Nice-to-haves

• Knowledge of department items, procedures and policies to accurately and courteously answer customer questions.
• Ability to resolve customer complaints in a professional manner and recognize when to involve a member of the store management team.
• Willingness to support the company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.