Patient Scheduling Representative

About the position

Lalor Family Dental is a growing, multi-office dental practice in the Greater Binghamton Area bringing over 60 years of experience in the dental field. We are looking for full-time team members to join our rapidly growing Patient Services Team at our Endicott office. Our Patient Services Team are responsible for scheduling appointments, answering patient inquiries, managing dental records, and providing information about treatment and insurance. This is an ideal role for someone who enjoys assisting patients over the phone.

Responsibilities

• Scheduling appointments
• Answering patient inquiries
• Managing dental records
• Providing information about treatment and insurance

Requirements

• Has or is currently pursuing an associates or bachelor's degree or higher in any field preferred
• High school Diploma or GED
• Highly capable individual who is results-focused
• Self-motivated and demonstrates initiative
• Extremely hardworking and thrives in a demanding environment
• Positive Attitude
• Believes in a patient-centered approach to customer service in the dental environment
• Demonstrates innovative approaches to problem-solving
• Has experience leading others in a previous position, on a sports team, or through a club/organization
• Takes responsibility
• Serves with integrity
• Strong interpersonal, decision-making, and communication skills

Benefits

• Family Owned
• Health and Vision Insurance
• Dental Coverage
• Bonus potential after 90 days
• Fun, company sponsored events throughout the year!
• 401(k) and Match
• Certified as a Great Place to Work for the last 4 years!
• Employee Assistance Program
• Paid Time Off
• Free parking
• On-the-job training
• $16.50 - $18.50 per hour