About the position
Treasury and Trade Solution (TTS) is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. TTS has a global network spanning more than 90 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains. Our CitiDirect platform, which provides industry-leading comprehensive online banking capabilities to our clients via our desktop and mobile, is currently undergoing a multi-year large scale transformation tackling ecommerce-scale growth as well as the retirement of legacy infrastructure. We are building out a next generation best-in-class set of capabilities that will evolve as our client, market and regulatory needs evolve across the globe. As a Payments Platform Product Manager, you will be a leader in this transformation driving the modernization of cash management products that are offered on the platform and evolution into a strategic target state. You will sit on the CitiDirect Cash Products team, lead the development of payment capabilities and work closely with the business, clients, technology, regional partners, and design toward their delivery.
Responsibilities
- Creates a product vision aligned to business priorities and corresponding roadmap and release plan. Contributes to organizational OKRs.
- Leads development and launch of 'whole products', in the broadest sense (i.e., orchestrate go-to market, legal diligence, continuous operational improvement, budget/investment spend, partnerships, API integrations, training, support, etc.).
- Understands market and users through research and data. Has a pulse on competitors but also a forward-thinking view of our client's digital platform expectations. Drives product enhancements, updates to vision/roadmap to maximize client satisfaction and improve business outcomes.
- Clearly defines epics, prioritizes based on product vision/roadmap, identifies risks/dependencies, and tracks end-to-end workflow via Jira.
- Work closely with engineering teams to help identify the best technical solutions that fit our platforms strategic target state.
- Aligns stakeholders around strategic initiatives and key decisions, e.g., orchestrate and present effective executive reviews with minimal support/oversight.
- Understands the business and sees how all functions of the company contribute to the growth of the business. Learns how to get things done organizationally.
- Has responsibility to deliver significant direct business results and authoritative advice regarding product development that necessitates a degree of responsibility over technical strategy.
- Manages and implements a variety of products and solutions to address client needs.
Requirements
- 6+ years of relevant experience
- 3+ years' experience in digital product management
- Experience working with agile, agile certification preferred
- Financial services experience, Corporate Treasury/Payments a plus
- Practical knowledge of software development
- Proven track record of successfully managing in a large and complex business
- Intellectual curiosity, analytical and conceptual thinker
- Proactively seeks and develops new opportunities
- Passionate about providing a great experience to the users of your product
- Excellent communication skills, able to relay tactical and technical concepts to broad business audiences (e.g., benefits vs features)
- Cleanly frames and adds structure to chaotic/ambiguous situations and decisions
- Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions
- High emphasis on 'getting to yes' and building intercompany relationships
Nice-to-haves
- Master's degree preferred
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
