About the position
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Graduate Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a Graduate Pharmacy Intern, you will apply your didactic learning from pharmacy school and pharmacy practice into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor and District Leader, you will complete a comprehensive training roadmap within 120 days of graduation designed to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such as corresponding responsibility and red flag detection. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations.
Responsibilities
- Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
- Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
- Contributing to positive patient experiences by showing empathy and genuine care
- Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history to provide optimal care
- Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes
- Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members
- Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
- Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remaining flexible for both scheduling and business needs
- Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Delivering additional patient health care services where allowable by law and supported by required training and certification
Requirements
- PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
- Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines
- Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Nice-to-haves
- 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
- Ability to become immunization certified
- Ability to work in home store, and across the market in other locations, to meet business needs
- Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
