About the position
Join the Workday AI organization, where you’ll be building and supporting state-of-the-art AI capabilities that power Workday’s product suite. You’ll be working with a cross-functional team that ships frequently, iterates rapidly, and is supporting millions of users of Workday’s products. Built for speed, Illuminate is a product org laser-focused on driving Workday's top AI priorities while reducing barriers to delivery. We are looking for a dynamic Principal Product Manager to own the delivery of AI-powered agents within Workday. You will either be building customer-facing agents or building infrastructure and frameworks that Workday’s application team can use to deploy to customers. This role requires a unique combination of execution speed, inspiration and a deep curiosity about emerging AI techniques. You will play a key role in shaping our approach to AI agents, ensuring we deliver cutting-edge solutions that drive real business value.
Responsibilities
- Build and ship state of the art AI capabilities or infrastructure.
- Identify highest impact, highest ROI opportunities for AI at Workday, advocate for them within the org, and build or enable other teams to build these capabilities.
- Interface with customers to validate our solutions, execute discovery work and ensure we are prioritizing the right customer problems.
- Be the product champion externally, and voice of the customer internally.
- Lead through influence and apply strategic understanding of the company's big picture, articulating a compelling vision for AI agents and their role in evolving our customers' workdays.
- Manage Early Adopter programs across multiple AI initiatives to ensure customer value, referenceability, critical lessons, and risk mitigation.
- Collaborate with development teams in flight to validate value for customers, drive adoption, and enable the field, CX, implementers on our AI work.
- Communicate new capabilities to various audiences clearly and in an understandable way for them.
- Work with the product teams to identify value outcomes and measurable metrics to quantify the value of our AI investments.
Requirements
- 7+ years of product management experience.
- 5+ years of experience with SaaS/B2B.
- Technically proficient (even if not a coder) on how AI and LLM-powered technology works.
Nice-to-haves
- Passion and empathy for customers and a proven track record as a customer advocate.
- Experience managing stakeholders and working collaboratively and cross functionally with a product portfolio.
- Experience bringing new product offerings to market.
- Steadfast focus on user-centric design, data, research, and well-honed judgment.
- Bias for decisions and actions and comfortable making big decisions on the minimal amount of information needed for it.
- Ability to operate successfully across multiple functions, influence senior executives and peers alike, and mediate across various partners.
- Good communication and presentation abilities, both written and verbal.
- Previous experience at AI centric or data centric companies a plus.
- Previous early stage startup experience a plus.
Benefits
- Workday Bonus Plan or a role-specific commission/bonus.
- Annual refresh stock grants.
- Flexible work schedule with at least 50% of time spent in the office or field each quarter.
