About the position
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. The Axon Interview team is responsible for building the next generation of interview technology-designed to securely capture, manage, and protect critical moments in law enforcement investigations. Our mission is to build solutions that combine cutting-edge Audio and Video (AV) hardware, cloud connectivity, AI and digital evidence workflows to support Law Enforcement agencies in their mission to deliver justice and transparency. We're looking for a Principal Product Manager to own the full product lifecycle of Axon Interview-from vision through execution.
Responsibilities
- Own and evolve the product vision and roadmap for Axon Interview, aligning it with company strategy and customer needs
- Deeply understand user workflows, agency operations, and compliance requirements to develop solutions that are intuitive, robust, and trusted
- Partner with engineering and design to build scalable, secure, and modern interview room and mobile systems, balancing edge and cloud infrastructure
- Engage directly with law enforcement agencies, prosecutors, and internal stakeholders to gather insights, validate solutions, and define requirements
- Lead cross-functional coordination across sales, support, hardware, and customer success to ensure a world-class experience from install to evidence review
- Work with third-party vendors and integrators to deliver complete AV and software packages, including installation, support, and upgrade strategies
- Define and track product KPIs related to adoption, quality, and customer satisfaction
- Influence the evolution of Axon's digital evidence platform by ensuring Interview integrates seamlessly into the broader ecosystem
Requirements
- 10+ years of product management experience, ideally in enterprise hardware/software solutions and/or AV technology
- Bachelor's degree in engineering, computer science, or related field (or equivalent practical experience)
- Proven track record of building, launching and scaling complex products-especially those involving edge devices, cloud platforms, and B2B workflows
- Experience working with or managing AV solutions, physical room systems, or audio/video streaming and recording technologies and IoT systems
- Strong technical fluency; able to collaborate with engineers on architecture trade-offs and platform decisions
- Exceptional customer empathy and ability to translate user insights into strategic product decisions
- Ability to communicate vision and execution plans clearly across all levels of the organization, including executive leadership
- Experience driving successful go-to-market plans, onboarding strategies, and long-term adoption initiatives and growing products in different markets
- Ability to travel (up to 20%) to customer sites, deployments, and cross-functional meetings
Nice-to-haves
- Experience in the public safety, legal, or compliance tech domains
- Familiarity with evidence management systems, CJIS-compliance, or chain-of-custody workflows
- Master's degree in business, engineering, or a related discipline
- Prior experience working with room AV integrators, camera/audio systems, or IoT-connected products
Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Snacks in our offices
