Product and Regulatory Change Project Manager

About the position

The Product and Regulatory Change Project Manager leads a wide-range of banking-related projects including product management, regulatory change management, and risk and compliance-driven process improvements within the business lines, as these initiatives are frequently intertwined. The manager also coordinates appropriate resources to meet specific project requirements, promotes cross-functional engagement, and applies change management strategies that ensure effective and lasting organizational change.

Responsibilities

• Manage product and regulatory change projects, driven by both external guidance/regulations and internal bank product changes, from initiation to closure, including planning, scheduling, and resource allocation, while driving effective risk management and compliance practices.
• Coordinate the product change management process within an established framework that ensures appropriate vetting and assessment processes are followed for new or modified products, services, or delivery channels.
• Facilitate dialogue between the lines of business and subject matter experts so that proposed product changes, along with the impacts of those changes, are clearly presented and evaluated for risk.
• In collaboration with line of business partners, manage a pipeline of product changes to ensure appropriate lead time is allowed for complex product projects, taking into account regulatory deadlines as well as other departmental resources needed to support product change management efforts.
• Maintain an inventory of new and modified product decisions and provide periodic product summary reporting to stakeholders, including first line management, second line risk and compliance divisions, and external regulators, as required.
• Ensure appropriate stakeholders are identified and engaged in product and regulatory changes; work closely with stakeholders to define project scope, objectives, metrics, deliverables, and timelines to ensure timely delivery of business requirements.
• Lead planning sessions, monitor, and track progress, and conduct regular reviews at the project level to demonstrate strong oversight while also providing status reporting and presentations on progress and risk and issue logs to ensure transparency.
• Ensure adherence to plans and expectations, hold teams and individuals accountable for milestones and deliverables; as needed, assist in solving difficulties and disputes arising during the course of the project and escalate to management when needed.
• Follow established change management processes and ensure appropriate line of business documentation is produced and collected to evidence project completion.
• As needed, assist with M&A-related projects involving changes in processes and systems.

Requirements

• Strong oral and written communication skills; can adapt communication and presentation style to fit various audiences.
• Theoretical and practical knowledge of project management processes, workflows and terminology.
• New and changing regulation and the regulatory landscape to effectively support discussions/decisions around prioritization and delivery challenges.
• Develop new procedures and approaches to solve problems.
• Work independently within an established review process, prioritize tasks and capable of balancing multiple tasks at once to meet timelines.
• Manage multiple projects in various stages simultaneously.
• Establish and maintain collaborative partnerships at all levels throughout the organization.
• Strong aptitude for continuous improvement, efficiency, and automation.
• Possess analytical, problem solving, and critical/creative thinking skills.

Nice-to-haves

• Experience applying process improvement methodologies such as Six Sigma/Lean Process Improvement, TQM or BPM.
• Proficient with Microsoft Office applications, including PowerPoint; knowledge of Smartsheet preferred.

Benefits

• 401(k) match
• Profit sharing
• Employee stock purchase plan
• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Long-term disability
• Supplemental voluntary life insurance
• Short-term and long-term disability
• Wellness incentives
• Employee assistance program
• Pre-tax health savings accounts
• Flexible spending accounts