Product Designer (Onsite)

About the position

Based out of our Fort Mill, SC support office, the Product Designer functions as the experience designer for a specific product and/or component(s) and partners with product and supports design leadership in the crafting of intuitive experience designs aligned with business and user goals.

Responsibilities

• Assists in the creation of engaging, simple to use solutions based on user needs, business goals and design principles
• Develops solutions rapidly based on research and competitive insights, analytics, user feedback, and technical constraints
• Participates in design solutioning workshops, supporting design leadership
• Participates in competitive and comparative evaluations
• Stays current on end user and customer dynamics via regular engagement
• Seeks out opportunities to further develop one's own design skills and business expertise
• Works alongside and with strategic partners and vendors in a 'one team' model
• Collaborates and partners effectively as part of the larger product team
• Establishes and maintains productive and collaborative relationships with colleagues and peers, including product, engineering and business stakeholders
• Embraces diversity of thought and perspective as vital inputs to the design effort

Requirements

• Bachelor's degree or equivalent experience with a High School diploma
• One to 3 years of work experience as a User Experience Designer, Service Designer, or Product Designer participating in product design from concept to production
• Demonstrable track record of hands-on experience design, including a portfolio and/or work samples of your capability to design engaging and intuitive experiences
• Advanced collaboration, organization, and project coordination skills
• Familiarity with qualitative and quantitative user research methods and techniques including contextual inquiry, moderated usability testing, and surveys
• Quick starter and nimble/creative under project and time constraints
• Passion for learning new technologies and design skills
• Advanced knowledge of Figma preferred
• Service design experience preferred
• Must be authorized to work in the U.S. without sponsorship
• Candidates must provide a link to a relevant portfolio, including any passwords (if applicable)

Nice-to-haves

• Service design experience preferred

Benefits

• Health, dental and vision plans
• 401(k)
• Volunteer time off
• Short-term and long-term disability
• Accident, life and travel insurance
• Flexible spending
• Tuition reimbursement
• College savings
• EAP and length of service awards
• Twelve to twenty-five vacation days depending on years of service
• Five sick days
• Six paid holidays
• Two paid half day holidays
• Two floating holidays
• One inclusion day
• One volunteer day