About the position
ArcGIS Solutions are industry-specific configurations of ArcGIS designed to improve operations and enhance services. Our team’s mission is to develop solutions that help agencies maximize their investment in location-based data and technology. As the Product Engineer – Public Safety Solutions, you will collaborate with customers, industry teams, and other product development team members to design, develop, and support the right geospatial solutions for emergency management, fire service, law enforcement, and health & human services agencies. Your desire to create simple, yet impactful, solutions to complex issues would be satisfied here. Your motivation to gather business needs, actively seek feedback, and deliver high-quality work would contribute to your team’s success. Small ideas can grow into something big, and well-built solutions can change an entire industry. We welcome you to Esri where you’ll find room for innovation, respect for your subject matter expertise, and an expectation to help our customers.
Responsibilities
- Discover customer needs and craft geospatial solutions that cater to the emergency management, fire service, law enforcement, and health & human services industries
- Configure ArcGIS apps, tools, and information models for industry-specific uses
- Provide input into product design aspects to assure our products are simple to use and provide a great experience for our customers
- Work closely with software development, business development, and professional services teams to define and develop solutions
- Draft and review ArcGIS Solutions product briefs, presentations, and documentation
- Design and author test cases for functionality, performance, scalability, and durability; execute both manual and automated tests, analyze test results, and report results
- Continually assess product quality, release readiness, and maintain existing ArcGIS Solutions
- Present and evangelize solutions to internal and external audiences
Requirements
- 2+ years of professional experience in the emergency management, fire service, law enforcement, or health & human services industry and experience applying ArcGIS to support specific industry workflows
- Demonstrated ability to document and build GIS workflows
- Creative problem solver and a team player
- Excellent written and verbal communication skills
- Bachelor’s degree in geography or related field
Nice-to-haves
- Knowledge of incident, or emergency, analysis, and response workflows
- Programming experience with scripting languages such as Python or Arcade
- Experience with ArcGIS Pro and configuring web-based GIS applications
Benefits
- Medical, dental, vision, basic and supplemental life insurance for employees (and their families)
- 401(k) and profit-sharing programs
- Minimum accrual of 80 hours of vacation leave
- Twelve paid holidays throughout the calendar year
- Opportunities for personal and professional growth
