Genposted 2 days ago
$140,000 - $163,000/Yr
Mountain View, CA

About the position

We're more than just a company; we're a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500 million people worldwide. Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you're thriving, you're unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world. Ready to make an impact? Join #TeamGen.

Responsibilities

  • Be the voice and heart of our early user community—from Discord to Reddit to feedback sessions
  • Create fun, useful, and authentic content that builds curiosity and loyalty
  • Talk to users every day, learn what they love (and don’t), and share those insights with the product
  • Run scrappy experiments to boost signups, engagement, and retention
  • Launch challenges, events, polls, or drops to make Neo feel alive
  • Help shape a world-class user experience, from onboarding to surprise & delight moments

Requirements

  • Love talking to users, building community, and making things people care about
  • Are creative and comfortable with trying new things—memes, AMAs, surveys, or whatever works
  • Know how to grow a Discord or subreddit (or want to learn fast)
  • Are organized enough to track what works, but flexible enough to pivot quickly
  • Have experience in early-stage products, creator communities or consumer tech

Benefits

  • Flexible working options with generous time off
  • Competitive benefits and compensation packages
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