About the position
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Responsibilities
- Installation of new tools at customer sites, following all procedures and providing consistent results within specified cycle times.
- Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems related to installation.
- Troubleshooting and repairs of moderate system level problems based on technical knowledge, education and training.
- Prepares field service reports and daily passdowns on installation progress and non-conformances.
- Obtains all necessary international travel documents and manages personal life to be ready to travel for extended periods.
- Manages personal finances to prevent disruption to scheduled activities while traveling.
- Travels domestically and internationally by commercial transportation to customer sites.
- Works with Senior Engineers, TSE, or Managers to formulate and carry out POAs.
Requirements
- Master's Level Degree and 0 years related work experience; or Bachelor's Level Degree and related work experience of 2 years.
Benefits
- Medical, dental, vision, life, and other voluntary benefits.
- 401(K) including company matching.
- Employee stock purchase program (ESPP).
- Student debt assistance.
- Tuition reimbursement program.
- Development and career growth opportunities and programs.
- Financial planning benefits.
- Wellness benefits including an employee assistance program (EAP).
- Paid time off and paid company holidays.
- Family care and bonding leave.
