About the position
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. Your determination to put patients at the heart of every decision will improve health outcomes that people and communities depend on – now and in the future. This position is part of the Bioprocessing Equipment and Automation Business Unit (BEA) within the Single Use Division at Thermo Fisher Scientific. As a Product Manager, Bioprocessing Services you will be part of the BEA Product Management team with responsibility for a product line(s) and customer/market segment(s). Location: Waltham, MA onsite position.
Responsibilities
- Full business ownership/accountability for delivering financial results for the service product lines.
- Analyze market trends, customer requirements, and competitive strategy, and find opportunities for growing customer and business value through product differentiation.
- Lead new product development including voice of customer research, defining critical customer and product requirements with prioritized features and corresponding business and financial justification with value.
- Act as the main advocate for the product with internal collaborators, regional teams, and directly with key accounts.
- Stay closely engaged with the field organization (e.g., sales and technical support) through training and active involvement in the sales process, including visits to customers, explaining the product's value, pricing strategies, and providing customer support.
- Act as the customer advocate interacting with functional partners including R&D, Program Management, Manufacturing, Finance, Customer Services, Quality, and Regulatory.
- Assess and evaluate market and competition to help develop and deploy key messages and communication strategies for the product line with the marketing team.
Requirements
- Bachelor’s Degree or equivalent experience in a scientific or business-related field required.
- MBA strongly preferred, equivalent experience accepted.
- Minimum 5+ years’ experience in product management or product related services & commercialization, plus competitive market research skills.
- Familiarity with instrumentation and/or bioproduction industry including experience developing & launching new products in global businesses.
- Basic knowledge of the fundamental concepts of intellectual property, patents and contract law.
- Experience working directly with customers.
- Advanced skills in Microsoft Products: PowerPoint, Excel, PowerBI.
- Self-starter with the ability to build and implement plans with minimal supervision.
- Experience working in a complex global matrix organizational structure.
- Outcome orientation and a strong desire to plan to measure the success of initiatives.
Nice-to-haves
- Adept at influencing in a matrixed environment, driving accountability to timelines and commitments from individuals junior and senior in the organization.
- Comfortable making independent decisions and embracing change.
- Strong attention to detail and project management skills to lead timely results across multiple projects simultaneously.
- Ability to understand business strategies and prioritize activities appropriately.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs.
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan.
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.
