About the position
This role is a Product Manager who balances business, technology and design priorities to deliver brand-defining product and service experiences. The Product Manager will work with Product Owners to convert the vision into a level of detail that the Product Owners and Agile delivery team can then prioritize as epics and features. This role will focus on Consumer Deposits and Invest digital account opening client and teammate experiences. The Product Manager has business goals and is responsible for developing and maintaining a strategic delivery roadmap that supports those business goals. This position must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and conversion. The ideal candidate will have strong experience working in technologies relevant to the area in which they are assigned, in addition to using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders and technology teams to prioritize the highest value items for delivery. Taking a holistic perspective, this position is responsible for defining the vision and experience across all relevant pieces of the ecosystem within their area of responsibility.
Responsibilities
- Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment’s financial needs.
- Analyze the market and competitive environment to define a differentiated product vision that delivers unique value.
- Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
- Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
- Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
- Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
- Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
- Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
- Partner to set Pricing and ensure billing follows all associated processes and procedures.
- Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
- Work with Readiness to create client and teammate facing content.
- Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met.
- Attend Agile ceremonies, as applicable.
Requirements
- Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.
- Five or more years of banking, financial services, or other relevant work experience.
- Three or more years of product, analysis, technology, and/or design experience.
- Three or more years of leading cross functional teams.
- Equal enthusiasm for high-level strategic planning and tactical daily execution.
- Experience defining/driving vision of experience programs and/or partnership based programs.
- Experience defining and delivering large-scale online initiatives.
- Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues.
- Ability to lead cross-functional teams without formal authority.
- Comfortable managing concurrent projects in a fast-based, results-driven environment.
- Comfortable with ambiguity, leading work autonomously, and making independent decisions.
- Excellent skills in presentation, facilitation, communication, and negotiation.
- Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/vision.
Nice-to-haves
- Previous experience working as a Product Manager for Agile team(s).
- Experience working with distributed teams (onshore/offshore).
- Certified SAFe® Product Owner/Product Manager (or equivalent).
Benefits
- Medical, dental, vision, life insurance, disability, accidental death and dismemberment.
- Tax-preferred savings accounts.
- 401k plan.
- No less than 10 days of vacation during the first year of employment.
- 10 sick days.
- Paid holidays.
- Defined benefit pension plan, restricted stock units, and/or a deferred compensation plan may be available.
