Product Manager II/III CHSP OR Digital Product

About the position

Cambia's Group Digital Product Management Team is seeking a Product Manager to lead the development and management of foundational digital services that power our member experience platform. This role is critical to ensuring seamless member interactions across all digital touchpoints while maintaining compliance and operational excellence, all in service of making our members' health journeys easier. The position is hybrid, requiring a return to office three days per week within Oregon, Washington, Idaho, or Utah.

Responsibilities

• Oversee member registration data, identity verification, and account management systems serving our extensive member base.
• Ensure consistent member information across platforms during group transitions and system migrations.
• Manage compliance systems including Do Not Contact preferences and member communication settings.
• Coordinate foundational changes across multiple technology platforms and customer service tools.
• Lead major platform migrations affecting members with multiple legacy digital accounts.
• Drive system improvements to optimize member outreach capabilities across all touchpoints.
• Implement comprehensive preference management systems covering extensive active programs across multiple categories.
• Build Medicare-focused caregiver functionality serving a significant portion of our Medicare Advantage population.
• Partner with User Experience, Platform Engineering, and Customer Service teams to deliver integrated solutions.
• Coordinate with numerous vendor partners including healthcare technology providers.
• Create product requirements that drive development across multiple technology platforms.
• Ensure regulatory compliance across CMS and state requirements.

Requirements

• Bachelor's degree in Business, Technology, or related field.
• 8+ years of product management experience, preferably in healthcare or digital platforms.
• Experience managing large-scale system migrations and member-facing applications.
• Strong understanding of healthcare compliance requirements and data privacy regulations.
• Proven ability to coordinate complex initiatives across multiple teams and vendors.

Nice-to-haves

• Experience with healthcare member identity systems.
• Knowledge of Medicare Advantage and healthcare regulatory environment.
• Background in platform architecture and technical product management.
• Experience managing products serving large user bases.

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.