About the position
WEX is a leader in mobility payments and technology, driving innovation to simplify business operations. As part of our commitment to expanding value-added services beyond traditional payments, we are looking for a Product Manager - Beyond Payments (Ancillary Services) to drive the growth and execution of solutions that enhance customer loyalty and operational efficiency. This role is part of a dedicated team focused on developing and scaling ancillary services such as permits, compliance solutions, factoring, alternative financing, and other offerings that provide additional value to fleets and owner-operators. The ideal candidate will work cross-functionally to identify market opportunities, enhance product offerings, and drive adoption across the customer base.
Responsibilities
- Define and execute the product strategy, roadmap, and vision for Beyond Payments solutions, including permits, compliance services, factoring, and alternative financing.
- Identify new product opportunities that increase customer retention, enhance engagement, and drive non-transactional revenue growth.
- Work closely with engineering, sales, operations, and marketing teams to launch and scale new offerings.
- Conduct market research, competitive analysis, and customer interviews to refine and enhance existing solutions.
- Measure product success using key performance indicators (KPIs), iterating on features to maximize adoption and impact.
- Stay ahead of industry trends, emerging technologies, and regulatory changes that impact ancillary services.
- Build strong relationships with internal and external stakeholders to ensure seamless execution and market adoption.
Requirements
- 3-5 years of product management experience, preferably in payments, mobility, logistics, or B2B SaaS.
- Experience in the OTR industry is highly preferred, particularly in fleet services, compliance, or alternative financing.
- Proven track record of developing and scaling value-added services, with a focus on adoption, customer experience, and revenue growth.
- Strong understanding of payment-adjacent solutions, compliance requirements, and financial services.
- Ability to define and execute product strategy while working in a fast-paced, evolving business environment.
- Strong data-driven decision-making skills, using KPIs to measure success and optimize product performance.
- Excellent collaboration skills, working with engineering, marketing, and sales teams to align on key initiatives.
- Strong communication and presentation skills, with the ability to influence stakeholders and leadership.
- Bachelor's degree required; an advanced degree is a plus.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
