About the position
Blackhawk Network is looking for an experienced, enthusiastic Product Manager with outstanding communication skills to join our highly skilled global product development team. We're looking for someone who has a passion for Product Management that will work cross-functionally to drive our Hawk Redeem product development roadmap and become a subject matter expert in all things Incentives! You will be responsible for overseeing the development and management of complex technical products. This role involves working closely with cross-functional teams, including engineers, designers, marketers, and business leaders, to drive product development from ideation to launch. The ideal candidate will have a strong technical background and a deep understanding of customer needs and market trends.
Responsibilities
- Leverage understanding of the product market, industry best practices, and how our customers use B2B/Incentive Solutions to help define our product offering
- Work with stakeholders to define product requirements aligning with the global product roadmap and vision
- Drive translation of high-level requirements into detailed product designs through user stories, process flows and change impact analysis
- Review product features and capabilities with current and prospective clients in support of onboarding, application support and sales engineering teams
- Work with development teams as a product owner, participating in and leading agile ceremonies to execute product feature development
- Contribute to testing phases and use problem-solving skills to help quickly identify issues
- Collaborate with our product solutioning and professional services teams to help drive great solutions for our clients
- Ensure new products and product features are integrated with reporting and analytics tools
- Work directly with product leadership to communicate trends upwards and influence the global strategy and roadmap
Requirements
- 5+ years product management experience
- Demonstrated success defining and launching excellent products
- Strong sense of design and usability issues
- Excellent grasp of technology issues related to software development
- Proven strong written and verbal skills communicating across cross-functional teams
- Track record of problem solving and creativity
- Experience with fast-paced agile processes preferred
- Knowledge and experience of Agile Scrum Methodology including how to write great user stories
- Familiarity with the Incentives/prepaid/financial services industries is a plus
Benefits
- 401k with employer match
- Medical insurance
- Dental insurance
- Vision insurance
- 12 paid holidays throughout the year 2025
- Sick pay accrual according to state law
- Parental leave
- Life insurance
- Disability insurance
- Accident and illness insurance
- Health and dependent care flexible spending accounts
- Wellness benefits
- Flexible time off for all full-time employees
