Product Manager

About the position

Provides direction to product development and the overall process of the product and services function. Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. Increases profitability of existing products and services to developing new solutions which advance business objectives and client needs. Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers.

Responsibilities

• Manages the process from product development to product launch, ensuring execution is in line with project plan, for small or moderately complex new product initiatives or existing product initiatives.
• Owns, manages, and communicates a product roadmap for assigned products, collaborating with industry analysts and delivery, sales, and relationship management teams.
• Develops the 'go to market packaging' for existing products or smaller product initiatives and supports the 'go to market' strategy on new or more complex product initiatives.
• Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition.
• Defines pricing strategies for new and existing products considering competitive pricing models and market acceptance.
• Develops business cases requiring minimal analytical skills for new product functionality.
• Collaborates with company business leaders, industry analysts, sales, IT, legal, strategic marketing and relationship management teams to define product goals and objectives.
• Follows a structured process for collecting and analyzing market research.
• Participates in product concept and requirements workshops with clients and internal development teams.
• Supports collaboration with product delivery and technology architecture to validate detailed design.

Requirements

• Bachelor's Degree
• Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/or experience in lieu of degree
• Typically Minimum 6 Years Relevant Experience
• Experience in similar business product services and/or external customer/market experience
• Strong analytical skills with affinity to data visualization

Nice-to-haves

• Experience in a software development environment or in a professional services role.
• Software or IT background (i.e., degree or experience).
• Direct experience with doing software development, testing and/or business analysis.
• Experience with Agile software products and delivery methodology.

Benefits

• Medical, dental and vision care
• EAP programs
• Paid time off
• Recognition programs
• Retirement and investment options
• Charitable gift matching programs
• Worldwide days of service