About the position
Security Products and Solutions Group (SPS) is a leading provider of video management, access control, intrusion and business intelligence solutions for the security industry. We go to market under the brands 3xLOGIC, PACOM and Sonitrol. Our team designs, builds and sells both hardware and software solutions. SPS is a Division of Securitas Technology which is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. PACOM and SONITROL designs, develops, and manufactures industry-leading security platforms for several market segments and verticals, integrating hardware and software into a single solution. PACOM and SONITROL are global brands with more than 30 years of experience and a track record of innovation across different sectors and geographies. We invest heavily into R&D and are at the forefront of cloud and machine learning within the physical security market. Joining us will open an exciting career path where you are part of something larger, where you help making the world a safer place whilst you grow with the business.
Responsibilities
- Collaborate with the Product Management Team to align globally
- Strategic and Tactic market insight - America
- Interact with internal stakeholders, as well as current and potential clients and partners to determine product requirements
- Evaluate competitive solutions
- Identify market trends and market opportunities (tech driven or new client needs)
- Communicate strategic insights to relevant internal stakeholders
- Ensuring the product supports the company's overall strategy and goals for the region
- Understand, evaluate and own the pricing strategy in North America
- Own and manage profitability of the Access and Intrusion Portfolio
- Product launch & lifecycle - North America
- Planning, prioritization and execution throughout the product lifecycle
- Gathering Voice of Customer and Customer Insights to Drive the Product Roadmap
- Involve key stakeholders in prioritization for short-, medium- and long-term goals
- Articulate business requirements to the Engineering Teams
- Maintain product backlog by creating product features and user stories
- Validate that business and technical requirements are met during the Sprints
- Oversee user acceptance testing (UAT) activities to ensure business and system requirements are met
- Validate that required certifications and regulations are met
- Creating, reviewing, and delivering end-user documentation (user guides, process flow charts, training materials) and training during as well as after the launch
- Marketing communications to define go-to-market strategy and help understand product positioning, key benefits and the target customer
- End-of-life product strategy
- Working with the Commercial teams and key customers on strategic presentations
- Being the go-to for subject matter expertise and leading day-to-day activities
- Working with Tech Support teams to ensure that the countries receive the required support
- Working with Pre-Sales teams to ensure that the countries receive the required support
- Working with Sales teams where subject matter expertise is needed in client meetings
- Working with Marketing teams to support their effort in the region
Requirements
- Bachelor's Degree in Computer Science, Engineering, or equivalent work experience
- 4+ Product Owner/Manager or Project Manager experience
- Preferred Experience in the Security Industry within Intrusion and/or Access Control
- Experience with launching applications, preferable cloud applications and SaaS business models
- Experience with Software-as-a-Service (SaaS) products
- Excellent written and verbal communications skills
- Service minded attitude
- Proven ability to influence cross-functional teams without formal authority
- Analytical and quantitative skills; able to resolve issues with well-structured analysis
Benefits
- We care about the safety and the well-being of our employees. It is our utmost priority
- A supportive work environment where you can be your best every day
- Opportunities to stretch and develop in our diverse lines of business
- Competitive compensation & benefits package
- Use of a company cell phone & laptop
- Company perks
