About the position
The University of Phoenix, Inc. seeks a Product Manager reporting to Headquarters in Phoenix, AZ to collaborate with technical and non-technical team members and engage with business leaders to drive new or enhanced software product and software features from concept to launch with a focus on continuous, relentless improvement (CRI). Establish and monitor product OKR's with product leadership and stakeholders. Be the one-point contact for everything related to product; create, and improvise the product vision, product roadmap, product strategy and product goals. Lead team's Product Discovery process to anticipate customer needs and work with team to produce a relevant product iteration. Collaborate with Marketing, IT, Customer Service, Enrollment, Prospect, Academics, Data and Communications teams to understand the pain points of customers by creating and evaluating the Customer Journey Map and keep the executive management/ stakeholders informed of the latest events pertaining to the product iterations. Collaborate with engineers and architects on product design. Provide technical product requirements and support the engineering team during the development process. Validate product feasibility, functionality and return on investment. Manage the Product Backlog by understanding the requirements from stakeholders and create features/ objectives/ user stories to facilitate the creation of new workflows. Play a pivotal role in setting up Acceptance Criteria, and Definition of Done. Work closely with Engineering teams and Scrum Master to ensure smooth implementation of the product functionality and defects by prioritizing the user stories in product backlog using inputs from executives and by developing internal product intelligence. Use Data Analytics tools Power BI & Excel [Pivot tables, Charts] as a basic data comprehension BI tool to create reports for executives [using PowerPoint and Miro Board]. Publish various project metrics and reports by using user research and product analytics to facilitate decision making. May telecommute from anywhere in the United States up to 5 days per week. Annual Salary: $127,305.
Responsibilities
- Establish and monitor product OKR's with product leadership and stakeholders.
- Be the one-point contact for everything related to product.
- Create and improvise the product vision, product roadmap, product strategy and product goals.
- Lead team's Product Discovery process to anticipate customer needs.
- Collaborate with various teams to understand customer pain points.
- Create and evaluate the Customer Journey Map.
- Keep executive management/stakeholders informed of product iterations.
- Collaborate with engineers and architects on product design.
- Provide technical product requirements and support the engineering team.
- Validate product feasibility, functionality and return on investment.
- Manage the Product Backlog and create features/objectives/user stories.
- Set up Acceptance Criteria and Definition of Done.
- Work closely with Engineering teams and Scrum Master.
- Prioritize user stories in product backlog.
- Use Data Analytics tools to create reports for executives.
- Publish project metrics and reports using user research and product analytics.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5 progressive years of product management experience.
- 5 years of experience with designing and engineering technology-powered products.
- 5 years of experience with product discovery and delivery.
- 5 years of experience delivering written and verbal presentations on data-informed product narratives to company leadership.
- 5 years of experience with data/statistical analytics.
- 5 years of experience with Agile Development Methodologies.
- 2 years of experience with SQL, Power BI and Excel.
Benefits
- Annual Bonus Award
- Medical, dental and vision plans
- Flexible Spending Accounts
- Health Savings Accounts
- Life and Disability insurance
- Wellness incentive program
- Competitive 401(k) employer match
- Generous time off package, including paid vacation, sick time and company holidays.
