Sealed Airposted 3 days ago
Full-time • Entry Level
Danbury, CT
Plastics and Rubber Products Manufacturing

About the position

As a Technical Packaging Specialist, you will work closely with customers and their regional sales team to service equipment and develop and promote the sale of Sealed Air products. Technical Packaging Specialists are the first line of contact with all new customers. Technical Packaging Specialists establish and maintain long-term business relationships with new and current customers. The Specialists will be expected to consult customers on the packaging materials, equipment, and processes.

Responsibilities

  • Develops sales opportunities by researching and identifying potential in current accounts; building rapport with customers; providing technical information and explanations; providing equipment and packaging technique demonstrations; preparing quotations.
  • Develop long-term relationships with clients through managing and interpreting their requirements.
  • Persuade clients that a product or service best satisfies their needs in terms of quality, price, and delivery.
  • Negotiate contract terms and conditions to meet both client and company needs.
  • Provide pre-sales technical assistance and product education.
  • Provide technical service on Sealed Air Equipment when needed.
  • Lead all Installations and operator training for New and existing Customers.
  • Manage accounts by establishing relationships and providing the highest level of service to Sealed Air Customers.
  • Assess competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
  • Meet regular sales targets and coordinate sales projects.
  • Support marketing activities by attending trade shows, conferences, and other marketing events.
  • Develops accounts by checking customers' buying history, suggesting related and new items, and explaining technical features.
  • Maintains end-user equipment by troubleshooting, reporting, and tracking problems.
  • Maintains and improves quality results by following standards, recommending improved policies and procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Complete C4C, inventories, and other administrative responsibilities.

Requirements

  • High School Diploma; BA/BS Degree preferred.
  • 3 + years of high-level mechanical and troubleshooting expertise.
  • Valid Driver's License.
  • Ability to travel overnight.

Nice-to-haves

  • Self-sufficient and self-disciplined with a very positive attitude.
  • Excellent mechanical skills and use of tools, including a voltmeter.
  • Must have strong interpersonal skills and an ability to develop existing business.
  • Packaging experience is a plus.
  • Read and understand technical drawings and troubleshooting charts.
  • Strong organization skills and detail-oriented.
  • Ability to work with customers to solve problems.
  • Ability to prioritize daily tasks.
  • Accomplished computer skills and MS Office knowledge.
  • Strong verbal and written communication skills (Spanish is a plus).
  • Good driving record.
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