About the position
We have an exciting opportunity to support our Restaurant Technology team as a Product Owner, Technology Payments based in Miami, FL. The Product Owner, Technology Payments will plan and organize the Product Roadmap and Backlog to ensure a high return on investment (ROI) for Subway’s global Payments Solutions used across 20+ countries and 30,000+ restaurants. This includes partnering with business stakeholders, analysts, and end users to elicit and document feedback, then collaborating with product and technical leads to translate and refine ideas into strategy, roadmaps, features, stories, and tasks. This position should regularly communicate with the product manager(s), business analysts and scrum master(s) throughout the development lifecycle. The PO should be a perceptive owner, creative leader, and reliable problem-solver, able to drive the Payments global vision into reality. If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.
Responsibilities
- Partner with the Payments Business & Operations to implement and manage product strategies consistent with company vision and business goals.
- Elicit, analyze and present feedback from end users, stakeholders, technical teams and others to shape requirements and product features as well as high-level technical scope.
- Translate and refine requirements from BRDs into FRD and other artifacts (user stories) that can be shared across the Payments Technology team throughout the product lifecycle.
- Own, manage, update and groom the Payments product backlog and delivery plans.
- Guide user story creation and validate user stories based on acceptance criteria.
- Provide all (and any) support required to ensure releases are planned and delivered on time and meet all business requirements with a high level of quality.
- Facilitate demonstrations, workshops, interviews and product walkthroughs with end users, technology teams and business stakeholders.
- Translate requirements into appropriate documentation and communications that can be shared across the business and with customers throughout the product lifecycle.
- Ensure necessary documentation and training is provided for products and software.
- Work with Sr. Manager, Product and Program Managers, to manage budget, resource allocations, ensuring product lifecycle deadlines are met, software development stages are completed on time, product releases are in compliance with schedules, and communicate updates across all channels.
Requirements
- Bachelor's Degree in Business, Computer Science, Engineering or other technical discipline or equivalent experience.
- Master's Degree in Business desirable.
- Minimum of 3-5+ years’ experience in product management/ownership, business strategy/development, or a senior business analyst role.
- Experience within Food Service, QSR, Payments or FinTech industries a plus.
- Experience in software development desired in large organizations.
- Strong technical background with an ability to cultivate and build collaborative working relationships with a broad range of cross-functional stakeholders and development.
- Strong influential communication skills (verbal, written and presentation), with the ability to exert influence and meet commitments in a highly matrixed organization.
- Experience with Agile development and a strong sense of Agile Methodologies (Agile Scrum Certification required) with experience in industry-standard application lifecycle management tools such as Azure DevOps, Jira and Confluence.
- Ability to liaise with disparate stakeholder groups and align them toward common goals and outcomes.
- Ability to anticipate risks and devise solutions in the moment.
- Comfort with ambiguity, frequent change, or unpredictability.
- Market research skills, including a curiosity for new technology products and trends, and the ability to explain their business value and impact.
Benefits
- Insurance Plans (Medical/Life)
- 401K
- Competitive Bonus
- Mobility Allowance
- Tuition Reimbursement
- Company Holidays
- Volunteering time
- And Many More…..
