Product Planner - (Eastern Standard Time)

About the position

The Product Planner is an integral role providing organization and documentation to a team of 50, focused on the training of an AI engine. This role will coordinate resource allocation, ensure documentation for projects is created and up to par for the team, and provide support to the Project Lead and Seniors in the roll-out of new projects. In this role a strong attention to detail, excellent time management/organization and documentation skills are required.

Responsibilities

• Work collaboratively in a fast-paced environment
• Support roll-outs of new projects by ensuring proper documentation and training is in place
• Answer questions related to project roll-outs and update documentation appropriately
• Support training and onboarding of new team members
• Assist in the scheduling and tracking of team allocation to projects
• Assist in validation of quality and providing feedback on quality
• Make recommendations on how to improve processes
• Drive process improvements
• Reporting as necessary

Requirements

• Excellent communication skills both written and oral
• Strong Organization and Time Management Skills
• Ability to translate technical documents into documentation for non-technical users
• Experience allocating and tracking resources to projects
• Experience in assisting in system troubleshooting & finding resolutions
• A stable internet connection with a download speed of 50-100 Mbps and an upload speed of at least 10 Mbps
• Technical aptitude in one or more of the following: Spreadsheets (e.g., Excel, Google Sheets), Email/calendar (e.g., Outlook, Gmail), Project management (e.g., JIRA, Asana)
• Ability to gain new skills and knowledge through hands-on experience
• Keen eye for detail
• Demonstrated ability to work independently
• Exemplify the quality of having a 'Proactive Approach,' attitude which includes a high level of accountability, transparency, and teamwork first & foremost

Nice-to-haves

• Preferred prior work experience or college studies in AI

Benefits

• Paid Time Off (including sick days and holidays)
• 401k (3% matching)
• Medical, Dental and Vision benefits