About the position
This position is part of the Mass Market Product Strategy team, focused on creating compelling, delightful customer journeys, bundles, portfolio and product strategies and roadmaps that deliver on Xcel Energy's clean energy and financial objectives. You will define the future strategy, in-year performance rollups, product lifecycle management and emerging technology roadmaps for mass market products (residential and multi-family focus). This opening is based in Denver, Minneapolis or Eau Claire and will drive effectiveness of product delivery and customer satisfaction with an emphasis on renewable energy and interconnection products and services for residential and mass-market customers. Position level will be selected to align with level of experience and applicability of demonstrated proficiency and results.
Responsibilities
- Responsible for the corporation's product market vision, plans and status to meet market segments' needs and product goals.
- Oversee and ensure all portfolio strategies meet corporate and customer needs.
- Implement all aspects of portfolio's marketing mix including pricing, sales channels, launch activities, acquisition and retention, life-cycle management and customer migration paths.
- Manage all aspects of daily product portfolio issues across segments to meet goals.
- Provide work direction to achieve goals.
- Develop budgets, sales forecasts, DSM and profitability goals.
- Track the progress of each portfolio (P&L) and product against target.
- Accountability to product P&L.
- Ensure programs are being implemented within regulatory policies and requirements (specific for each state).
- Drive and champion recommendations to Product Development of new technologies available.
- Ensure product content and prices are accurate.
Requirements
- College degree required. MBA preferred.
- Four years of experience in marketing, product management or product development is required.
- Team and peer leadership with excellent communications skills and proven results.
- For DSM portfolio management, two years' experience with regulatory requirements and conservation programs is mandatory.
Nice-to-haves
- Experience with residential renewable product strategy, development or management is strongly preferred.
- Experience in mass market customer products and related energy programs.
- Experience managing or supporting demand response, energy efficiency, renewable or other energy products or services, with a focus on strategy development to deliver program goals in a regulated environment.
- Experience creating strategies and details for and supporting regulatory filings.
- Experience with data-driven strategy development and creating requirements for visual management tools to track portfolio performance and adjust strategies to achieve goals.
- Proven experience developing portfolio life cycle management systems, product roadmaps, experience journeys and/or portfolio-level strategy and content for regulatory filings.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
