Product Safety Compliance Manager

About the position

The Product Safety /Regulatory Compliance (PS/RC) Manager under the guidance of the current Quality Director is accountable for safety regulatory compliance oversight, process, and execution of key compliance programs to drive proactive and sustained compliance in lifecycle management of the product line, from new product introduction (NPI) through end of life (EOL), to enable delivery of business needs.

Responsibilities

• Define and drive product segment strategies to implement a prioritized roadmap for NPI.
• Serve as an expert regulatory compliance advisor and Subject Matter Expert on key strategic and critical compliance issues.
• Provide compliance expertise and global compliance perspective in the development of risk mitigation strategies.
• Understand product and process risk profiles, proactively identify and prioritize risks. Partner with stakeholders to escalate critical risks to the appropriate level of management.
• Partner with Supplier Quality leadership to provide compliance oversight and execute compliance programs to ensure compliance with all voluntary, regulatory and statutory standards.
• Represent Regulatory Compliance in applicable forums and councils.
• Execute follow ups to audits, significant regulatory inspections, and regulatory actions. Partner with stakeholders to drive effective, sustainable action against associated action plans.
• Manage the relationship and be an active participant in different norms and standards committees (i.e: UL, EN, ASTM, etc).
• Maintain knowledge and application of the product safety regulations, standards, requirements, and certifications that apply to Johnson Controls products.
• Partner with other areas to identify critical areas for improvements in the product to assure continuous improvement.
• Interaction with field sales personnel, providing mentorship on the application and installation of assigned equipment in HVAC systems.
• Demonstrate a high level of knowledge of products, market conditions and direction, environment (external influences of industry organizations and governmental regulations), technologies and their effect to the business.

Requirements

• Bachelor's degree in a technical discipline. A Master's degree or MBA is preferred, not required.
• Demonstrated experience in Driving Product Safety and regulatory compliance in New Product/Process Introduction starting from design phase to launch.
• A minimum of 8+ years' experience in Product Safety, Regulatory Affairs and/or Regulatory Compliance.
• Ability to perform reliably in a multifunctional-team-work environment and be able to work independently.
• Proven track record of leading and achieving successful compliance outcomes, remediating compliance issues, and supporting regulatory inspections.
• Experience successfully leading initiatives/programs in a matrix organization.
• Flexible and agile; able to adjust to changing circumstances and business demands.
• Prior experience leading various aspects of Safety Regulatory and Compliance globally.
• Skills to work well with regulators regarding including inspection activities/outcomes, field actions, and other compliance issues.
• Ability to build partnerships, handle sophisticated situations, mediate issues, and build consensus and impact outcomes without always having line authority.
• Capable of negotiating trade off decisions across the organization.
• Strong analytical skills and experience implementing risk-based oversight programs.
• Excellent interpersonal, communication and presentation skills and the motivation to drive a project across the finish line are required.
• Ability to balance technical understanding of products and processes with compliance perspective.
• Ability to navigate in a multifaceted global organization and building positive relationships with key collaborators across multiple multi-national geographies.
• Balanced contribution of listening, technical, analytical skills, and problem interpretation into technical product requirements.
• Demonstrate strategic agility when faced with difficult situations when no near-term clear path is ideal. Keeping focus on long-term goals.