About the position
The position involves various responsibilities related to the verification and processing of donation documentation, preparation of plasma samples, and ensuring compliance with regulatory standards. The role requires maintaining communication within the donor center and performing routine maintenance on equipment. The candidate will also be responsible for data entry and documentation as per the Standard Operating Procedures (SOP).
Responsibilities
- Verify and complete donation documentation of necessary records
- Prepare plasma bottle collection for sampling
- Collect and process donor tubes for testing
- Prepare donor testing samples for shipment
- Label samples and place plasma bottles in freezer for shipment, including repackaging and sorting
- Complete donor records by entering the collected information into the donor management computer system
- Pack units for final shipment
- Monitor the temperature of the stored product in freezers and perform routine maintenance of freezer equipment
- Perform daily, monthly, quarterly equipment maintenance through cleaning and quality control checks
- Report all equipment in need of repair to supervisor
- Maintain communication within the service areas of the donor center to ensure thorough documentation of necessary records
- Document the training as outlined in the Standard Operating Procedures (SOP)
- Assist with the annual re-certification process for non-trainers
- Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
- Maintain an open line of communication with Management
- Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
- Ability to accept performance feedback in a professional manner
- Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
- Other duties as assigned
Requirements
- High school diploma or equivalent required
- Minimum one (1) year work experience preferred
- Good oral and written communication skills
- Provide a pleasant customer service experience
- Ability to read and interpret directions and instructions
- Perform basic math calculations
- Accurate data entry
- Basic computer skills
- Reasoning ability to identify, interpret and apply appropriate information
