About the position
We are seeking a highly motivated and results driven Product Support Engineer to join our team. This role combines the strategic and relationship-building aspects of business development with deep technical expertise to support and drive the growth of our business. The ideal candidate will have a strong background in the technical application of lime-based reagents, capable of identifying business opportunities, and providing technical guidance to optimize our product offerings and solutions. This role is responsible for a geographical region covering the following states: Indiana, Illinois, Iowa, Michigan, Wisconsin, and Ohio. The candidate can be located anywhere within this region. This position is fully remote with a 50% - 75% travel requirement. This position may also be referred to as: Geotechnical Solutions Engineer, Technical Sales Support Specialist, or Customer Applications Specialist.
Responsibilities
- Identify & develop new business opportunities.
- Serve as the subject matter expert on our products, services, and technical solutions.
- Advise and collaborate with engineers, contractors, and consultants to showcase the advantages of lime-based solutions; contribute to major projects by engaging with private, local, state, and federal agencies to establish and ensure compliance with statewide specifications and to integrate lime-based solutions in design and construction.
- Establish and foster strong partnerships with state Departments of Transportation (DOT), industry associations, construction departments, regional contractors, geotechnical engineers, state road builders' associations, and other state-specific associations to increase market opportunities for lime-based soil stabilization solutions for highways, roads, and construction projects.
- Ensure seamless communication between sales, marketing, and customer service teams to meet and exceed customers' needs and expectations.
- Monitor business trends to contribute to strategic business planning discussions including the development and implementation of new products and processes.
- Gather user requirements to develop enhancements to products including technical design services.
- Track investments across new product development initiatives.
- Develops, implements, and/or delivers technical training to clients as well as internal staff as it relates to our products.
- Work closely with contractors and logistics partners to optimize the supply chain and transportation of lime-based products; ensure efficiency and transparency in the delivery of lime-based materials, aiding contractors in effective project management.
Requirements
- Bachelor's degree in engineering, business, or a related field.
- 10+ years in business development or engineering; preferably in the construction or infrastructure industry.
- Knowledge of soil stabilization field operations.
- Familiarity with lime-based products and soil stabilization techniques.
- Strong network within the construction industry, including state DOTs and relevant associations.
- Excellent communication and presentation skills.
- Problem-solving mindset with a customer centric focus.
Benefits
- Paid holidays and vacation time
- Group medical/pharmacy insurance options with company funded health care spending accounts
- Dental insurance & Vision insurance
- A 401k account with company matching contribution
- Company-paid life insurance and short-term and long-term disability insurance
- Options to purchase additional life insurance (employee, spouse, and child) and additional employee long-term disability insurance.
- Employee Assistance Program (EAP)
- Tuition benefits including professional certifications
