About the position
Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security. With deep mission expertise, Metrea focuses on delivering effects-as-a-service across Aerospace, Electromagnetic & Cyber, Digital & Synthetic domains via its capability groups. Metrea also consists of six support groups (Operations, People, Finance, Legal, Strategy and Solutions) that guide the development of specific capabilities that Metrea's files (product, projects, programs etc) leverage to achieve their targets. The Product Technician is responsible for sustainment and execution of SI/EW/Cyber training courses within MAX, testing, maintaining, and delivering best in class products, and providing remote support to DOD clients on the employment of MAX products operationally and in exercises and test events.
Responsibilities
- Assist in the design, development, and management of MAX's technical products under the guidance of the Technical Product Manager.
- Conduct systems integration, testing, and reporting.
- Update and maintain course curriculum to remain current with product changes.
- Update and maintain user documentation to remain current with product changes.
- Provide remote support to customers using MAX products.
- Perform systems troubleshooting, bug identification, test plan execution, and documentation related to system baselines.
- Assist in the delivery of training on MAX products and the maintenance of programs of instruction.
Requirements
- Firm understanding of IP networking and computer information systems.
- Knowledgeable in wireless communication protocols such as Cellular, Wi-Fi, Bluetooth.
- Experienced with Windows and Linux operating systems; command line knowledge.
- Experienced troubleshooting complex electronic systems for hardware and software faults.
- Experienced operating or supporting government-off-the-shelf electronic systems.
- Knowledge of cloud-based architecture and solutions; building/maintaining VPS's.
- Knowledge of windows registry modification, security settings, user groups, and best practices.
Benefits
- Health and welfare
- Retirement plan eligibility
