About the position
The Program Manager will fill the role of Release Train Engineer (RTE) for the Software Infrastructure Team. Software Infrastructure is focused on delivering the tools and capabilities our development teams need to deliver new business functionality by the Information Services department. The tools we provide are a critical technology enabler that ensures our company continues to be the recognized industry leader in global logistics. The RTE is responsible for the facilitation of team events and processes and assists the teams in delivery of value. The RTE will communicate with stakeholders, escalate & remove impediments, help manage risk, and drive relentless improvement. The RTE will report into the Software Infrastructure Senior Manager and work directly with the Product Manager, Product Owners, Architects, Team Managers and various stakeholders across the company.
Responsibilities
- Facilitate and coach the group through processes and execution to deliver value
- Partner with the Product Manager and the Software Infrastructure Architects to maintain a strong narrative with clarity and purpose for the vision, strategy, and goals of the team
- Facilitate team events including but not limited to PI (Program Increment) Planning, Scrum of Scrums, ART Sync (if applicable), System Demos and Retrospectives
- Identify, communicate, and lead resolution of issues or risks to execution and delivery
- Support the creation, communication, and ongoing evolution of the Software Infrastructure roadmap in coordination with the Product Manager and Architects
- Understand high-level technical design and requirements to support execution of the plan
- Influence and participate in agile release scoping
- Partner with Product Management, Core and other Portfolio Architects as well as the Software Infrastructure Architects on release planning to the field and stakeholders
- Develop and publish metrics to track team progress and success
- Lead and coach teams in adapting to changes, new opportunities, and challenges that arise through relentless improvement of the team
Requirements
- 4+ years of Project or Program Management experience or Scrum Master/RTE
- A passion to lead, inspire, facilitate and communicate
- Driven towards relentless improvement
- Strong understanding of a Systems Development Lifecycle (SDLC), Lean/Agile concepts
- In-depth knowledge of SAFe (Scaled Agile Framework) principles
- Assertive personality, interpersonal and leadership skills
- Change/Drive/Execution oriented - 'Practical Idealist'
- Demonstrated success in leading a complex and large team of teams
- Able to facilitate meetings and coordinate across large groups of people
- Ability to coach and mentor team members
- Exceptional organizational and follow through skills
- Excellent oral, facilitation, and written communication skills with a broad audience
Nice-to-haves
- Background in Software Development, Systems Administration or similar engineering roles
- SAFe Certifications (Leading SAFe, Product Owner/Product Manager, Scrum Master, Release Train Engineer, etc.)
- Four-year college degree in a related field or equivalent work experience
- Strong knowledge of Azure DevOps or similar DevOps tools and demonstrated competency in leveraging the tool to perform job responsibilities
Benefits
- Paid vacation
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
