Project Manager - Marketing & Creative

About the position

We are seeking a client-facing Project Manager to oversee the successful delivery of $1.5MM and $2.5MM of project work. This role serves as the primary operational connection between our agency and clients, ensuring seamless project execution across all departments while maintaining the highest standards of quality, timeliness, and budget adherence.

Responsibilities

• Serve as the primary point of contact for assigned client accounts, building and maintaining strong professional relationships
• Lead status updates, and project reviews with confidence and clarity
• Translate client objectives and feedback into actionable project requirements for internal teams
• Proactively communicate project status, potential risks, and solutions to both clients and internal stakeholders
• Develop comprehensive project plans, timelines, and resource allocation strategies
• Coordinate workflow across creative, strategy, account, production, and digital teams to ensure cohesive project delivery
• Manage multiple concurrent projects with competing deadlines while maintaining quality standards
• Establish and monitor project milestones, deliverables, and approval processes
• Allocate and optimize team resources across projects to maximize efficiency and profitability
• Monitor project budgets and expenses, ensuring all work is delivered within approved financial parameters
• Collaborate with account and department leads to balance workload and capacity planning
• Track and report on project profitability and resource utilization
• Ensure all deliverable meet agency and client standards
• Manage approval workflows and revision cycles to maintain project momentum
• Oversee final delivery of all project components, ensuring accuracy and completeness

Requirements

• 3-5 years of project management experience in advertising, marketing, or creative services environment
• Proven track record managing client relationships and complex, multi-stakeholder projects
• Strong understanding of creative development processes, production workflows, and digital marketing
• Exceptional organizational skills with ability to manage multiple priorities simultaneously
• Outstanding written and verbal communication skills
• Proficiency in project management methodologies and best practices
• Experience managing projects with budgets ranging from $100K to $500K+

Nice-to-haves

• Experience with Kantata, Monday.com, Asana, or similar project management software platforms
• Previous experience in advertising agency or marketing services environment
• PMP, CAPM, or other project management certification
• Familiarity with creative production processes including video, digital, print, and experiential marketing
• Experience with budget forecasting and financial reporting
• Understanding of digital marketing channels and measurement

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, and vision insurance
• 401(k) with company matching
• Professional development opportunities and continuing education support
• Collaborative, creative work environment with opportunities for growth
• Flexible work arrangements and work-life balance initiatives