ReStore Donation Associate

About the position

The Green Mountain Habitat for Humanity (GMHFH) ReStore is seeking a Donation Associate to support its mission of helping local families build strength, stability, and self-reliance through affordable homeownership. The ReStore Donation Associate provides excellent customer service and ensures customers and donors have a safe, positive, and rewarding experience. They assist in pricing, merchandising, and maintaining the sales floor; cashiering, moving, and loading donations; and other duties as assigned.

Responsibilities

• Clean, sort, price, and store donations according to the price guide and refer to the Supervisor if guidance is needed.
• Assist in keeping the loading dock area clear and in safe condition and keep the back room free of clutter.
• Promptly assist donors who come to drop off donations and accept or reject them based on whether the items are in good, sellable condition.
• Assist in unloading scheduled pickups alongside the truck drivers, as well as any other specialty pickups throughout the week.
• Greet any donors and customers and thank them for contributing to our cause and answer any questions they may have.
• Help to complete the daily checklist for opening and closing the store.
• Process customer transactions through the point-of-sale system (includes discounts, coupons, returns, tax exemptions, etc.)
• Help customers carry purchases to their vehicles.
• Sort clothing donations and prepare them to be moved to the sales floor.
• Perform other duties as assigned.

Requirements

• Previous experience working in a retail environment.
• High school diploma preferred.
• Able to communicate well with other staff, volunteers, and any type of visitor to the ReStore.
• Dependable and able to stick to a schedule.
• Excellent customer service skills to respond to any questions or concerns.
• Strong time management skills and the ability to prioritize different tasks.
• Flexibility to switch to different tasks quickly.
• Able to work as part of a team and complete tasks as they are assigned.
• Light arithmetic skills to accurately work on the register.

Benefits

• Hourly rate of $16 per hour.
• 20% employee discount.