About the position
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. We are seeking to add a Receptionist Administrative Assistant to our team. A 'Receptionist Administrative Assistant' is an individual who serves as the first point of contact for an organization and provides general administrative and clerical support.
Responsibilities
- Greeting and directing visitors in a happy, professional, warm and welcoming manner.
- Answering and managing incoming phone calls, including screening, routing, and taking messages.
- Maintaining a tidy and professional reception area.
- Handling incoming and outgoing mail, UPS and deliveries.
- Directing visitors as to where to park.
- Handling a multitude of special projects that arise daily.
- Providing administrative assistance to various departments or individuals.
- Performing clerical tasks, such as photocopying, scanning, and filing documents.
- Managing meeting room calendars and scheduling appointments.
- Ordering and maintaining office supplies, ups supplies, envelopes, stamps etc.
- Preparing welcome materials, office supplies etc. for new team members.
- Assisting with the preparation of reports and presentations.
- Mailing of birthday cards to team members.
- Preparing retirement signage, photo boards etc.
- Routing & following up on the return of various team member goodwill cards and adding final touches to them.
- Preparing badges for visitors.
- Helping with welcome items for new hires.
- Handling the assembling of materials for company events and meetings.
- Assembling Event Binders with photo print outs for all company events.
- Ability to recognize when an issue arises and whom to contact immediately to resolve the issues.
- Keeps track of sign-ups for various company initiatives and prepares name tags for participants.
- Helps the marketing team with special projects and mailings.
- Stays on top of new hire extensions as well as who is on site in CLE versus at various other locations.
- Understands the importance of confidentiality and a sense of urgency on all projects and aspects of the job.
Requirements
- Excellent written and verbal communication skills.
- Strong organizational skills to manage multiple tasks and maintain organized files.
- Professional demeanor and excellent customer service skills.
- Familiarity with standard office software like Microsoft Office 365 (Word, Excel, Outlook).
- Experience with office equipment such as multi-line phone systems, copiers, and fax machines.
- Ability to work independently and as part of a team, and adapt to changing priorities.
Nice-to-haves
- Bachelor's degree.
- Prior administrative or customer service experience.
